• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 346
  • Last Modified:

problem setting home page

I am having a problem setting my home page.When i go to internet options my home page says blank. I set the home page then click on explorer it keeps being directed to another web page www.safetyuptodat.net i have ran adware and spyware and still having the same problem.
0
jaws1021
Asked:
jaws1021
2 Solutions
 
zodiac101Commented:
Download hijackthis

http://www.majorgeeks.com/download3155.html

And post the log at:

http://www.hijackthis.de/

THen make sure all your adaware/spyware programs are all up to date, i suggest using Spybot S&D which is a great cleaner, one of the best ones out there and its free.

0
 
zodiac101Commented:
And delete all cookies/offline files/ all that stuff and make sure you are clean.
0
 
OC2VegasCommented:
I usually take heat for this anwser but this is what I recommend to my clients:

In my opinion, you should purchase Webroots Spysweeper Program. It is relatively inexpensive 10-30 dollars depending if its on sale.

Works just like most Anti Virus software on the market.

You should try before you buy, www.webroot.com It will search your computer, tell you the terrible condition of your computer and then let you purchase it.

Have installed this program on over 300 Computers, and never a complaint.
0
Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as high-speed processing of the cloud.

 
r-kCommented:
0
 
rpggamergirlCommented:
Let us see your hijackthis log, and do not fix any entries:

Please download HijackThis 1.99.1
http://www.cyberanswers.org/forum/uploads/HijackThis1991.exe
Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything.
Notepad will also open, copy its contents and paste it to either these sites:
http://www.rafb.net/paste/
then at the bottom left corner click "paste"
Copy the address/url and post it here:

Or paste the log at --> http://www.hijackthis.de/ 
and click "Analyse", click "Save".  Post the link to the saved list here.


Also try AboutBuster, it's the tool for any AbouBlank hijacks, but i prefer to see your hijackthis log first.

Please download About:Buster 6.0.
http://www.malwarebytes.org/AboutBuster.zip

Then unzip all files from the zip folder to a folder or your desktop. Start it by double-clicking on the "aboutbuster.exe" icon and then click on the "Update" button to check for new updates. If any updates exist, please install them.

Exit AboutBuster and reboot into safe mode.
Once in safe mode double-click on the "aboutbuster.exe" icon again and click on the "Begin Removal" button. When it has finished scanning you will see a message stating that the Scan Completed and you should press OK. When the next information window opens press the Exit button. Then finally press the OK button again when it tells you a log has been saved.

0
 
jaws1021Author Commented:
Thank you for all of you. I tried first post, it didn't clean, I also cleaned all the offfiles and cookies too, now I will go on and try the others..
0
 
Will SzymkowskiSenior Solution ArchitectCommented:
0
 
Dale MaySecurityCommented:
reset web settings  in the control panel.   This will set MSN as you "home page" , then you can change to the home page of your choosing.
Could it also be posible that this incorrect "home page" is be reset even after deleting it or changing it, if so try ending system restore. (stop) .
be sure to set a restore point and turn it back on .  This will also delete all past restore points and free up some resources on your computer.
run , from the run menu< sfc \scannow< enter and let it run.  Yes there is a space between the c and the\.

d_may
0

Featured Post

What Security Threats Are We Predicting for 2018?

Cryptocurrency, IoT botnets, MFA, and more! Hackers are already planning their next big attacks for 2018. Learn what you might face, and how to defend against it with our 2018 security predictions.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now