Some of our users in the organisation do work for two separate Company entities – CompanyA and CompanyB. To try and simplier this process we have decide to adopt a single e-mail box per user to send/receive e-mail from both CompanyA and CompanyB.
Incoming e-mail works – e-mail for user@CompanyA.com or user@CompanyB.com is posted to user mailbox – no problems
For outgoing e-mail I have set-up two separate locations that the user can switch between at the bottom of the Lotus Notes screen – CompanyA or CompanyB.
The Location Record – Basics – Internet mail address is set to user@CompanyA.com for CompanyA location and user@CompanyB.com for CompanyB location record
Within the Person record for the User – Short name/UserID contains both user@CompanyA.com and user@CompanyB.com. The Internet Address field only contains their primary company – either user@CompanyA.com or user@CompanyB.com
On occasions, when the user is using CompanyA and then switches location to CompanyB the sending e-mail stays at CompanyA so the receiver get an e-mail from user@CompanyA.com (thru Lotus Script we append the sending e-mail address on the bottom of the message – it reads user@CompanyB.com)
Are multiple sending addresses possible from a single account and if so, what else needs to be changed to ensure this works everytime
Thanks in advance