We have implemented a Citrix secure gateway with local drive mapppings enabled for all users.
One of my users is logging into the site from his own personal laptop (win XP) and when he opens an application he doesn't see his client drives.
It isn't a user problem because if I log in as the user on my own laptop or on my home PC the local drives are mapped.
Would there be anything on the users personal laptop that might stop the local drive mappings from taking effect? I have asked him if he has any security in place and he informs me that it is all disabled.
I have tried reisntalling his web client, he is using version 9 like all of our other users.
Any help would be appreciated?