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ArcServe 11.1 all groups are deleted after stopping tape engine

Hello people, here I am dealing with another ArcServe issue.
In our servers we use a ArcServe 11.1 (1 BAB server), and some time ago I had to completely remove and install the software again -somewhow I couldn't format the FSD's nor using the devices utilities, a Format error was always coming up, so that's why I reintalled all the software on the server.

Now I'ts happening something curious: after stopping the tape engine to create a new FSD, I have to re-create the groups all over again (the devices are all at the right side of the group configuration window, and the left side is empty). I'm not a BAB expert, but is this normal? Do I have to apply some setting to avoid this "auto-group-deleting"?
Any help will be welcome.

Mark.
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dovidmichel
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