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Sporadic freezes when replying or forwarding e-mails in Outlook Web Access

Posted on 2006-06-08
Medium Priority
Last Modified: 2012-08-13
I've looked all through EE for this, and have tried a few things to no avail.  One of our external workers freezes her browser about every fifth time she forwards or replies to any e-mail.  It isn't only certain e-mails.  The freeze is her browser waiting for a response from the server, I believe - it doesn't crash the browser, just hangs forever.

She can be reading the e-mail or just previewing it, doesn't make any difference.

We have Exchange 2000, she has IE 6.0.xxxx.xx.  All latest patches applied.  Problem started a month or so ago.  Cannot replicate the problem on my account.

Question by:ExhibitorPublications
LVL 104

Accepted Solution

Sembee earned 750 total points
ID: 16865031
Number one fix for OWA issues is to flush out the temporary internet files.
Number two fix is to recreate the Windows profile.

If you can't replicate the problem elsewhere, then it is an issue with the machine being used.


Author Comment

ID: 16905027
Flushing the temp files worked.

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