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Cannot access website, "You are not authorized to view this page"; No user information entered.

Posted on 2006-06-08
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Last Modified: 2010-04-13
I am having a perplexing issue. I have a Windows 2000 sp4 machine with all the latest updates (originally windows 98) Running IE 6 sp1. I recently removed the machine from one domain (NT) and added it to another domain (2003 SBS). There is a website that this PC needs to access that requires a certificate to be installed. There is a prompt that should come up for a username and password that will bring you to the page that allows you to install the certificate.

For all the other PCs in the office, this works fine, except for the one I am obviously having issues with (antoher machine that works is also a Win2k machine that was upgrades from 98). When this machine in particular tries to access the site it goes directly to:


You are not authorized to view this page You do not have permission to view this directory or page using the credentials you supplied.

Please try the following:

Click the Refresh  button to try again with different credentials.
If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the cert.sleh.com <https://cert.sleh.com> home page.
HTTP 401.2 - Unauthorized: Logon failed due to server configuration


I have done the following:

Ran SFC /RUNNOW
Repaired IE 6 using the iesetup.exe from MS website
Cleared all temp internet files and cache and history
Cleared all saved passwords
Rebooted multiple times
Logged on as a different user with the same result

I am at a loss and spending hours of time trying to figure out at solution, can anyone help?
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Question by:bacchus1106
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Author Comment

by:bacchus1106
ID: 16865728
The first article doesn't really apply since I already have IE 6 and no proxy and it works fine on other machines in the office, so nothing wrong with the webserver.

Second article appies to the webserver. I don't have access to the server, just the client. And it is workign fone on other machines.
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Author Comment

by:bacchus1106
ID: 16885476
Okay, found a solution.

From within IE: Tools -> Internet Options -> Security Tab

Select Internet.
Select Custom Level
Change the security settings to something other than what it is.
Then click reset.

That was it. :)
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by:WMIF
ID: 17020006
please check out this help page to see your options on closing questions:
http://www.experts-exchange.com/help.jsp#hs5
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Closed, 500 points refunded.

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