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The remote computer is not available

Posted on 2006-06-08
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Last Modified: 2010-04-13
I have a network with two vlans, one for the 172. network and one for the 10. network.  When trying to access a resourse using the 10. network I get the following error:

The remote computer is not available

This happens even attempting to access a resourse on the local machine using the \\10.... address.  I can ping the 10. IP address without problems.


What can I do to access resourses on the 10. network?
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Question by:susanrae
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Accepted Solution

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rindi earned 1500 total points
ID: 16868330
Check your firewall settings, they may be active on the interface using 10 address. Also make sure the file and print sharing is enabled in the network properties, and the server service is running. Also check that the other services that should be running are actually running.
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Author Comment

by:susanrae
ID: 16871436
Thanks, I should have stated that I checked all of those things and they were all ok.
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Expert Comment

by:rindi
ID: 16871488
Can you post a ipconfig /all?
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Author Comment

by:susanrae
ID: 16886319
(6 other application machines do not exhibit this behavior after they were rebooted after a vlan change.)

Windows 2000 IP Configuration

        Host Name . . . . . . . . . . . . : APP01
        Primary DNS Suffix  . . . . . . . : domain.net
        Node Type . . . . . . . . . . . . : Broadcast
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : domain.net

Ethernet adapter Team FE:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : TEAM : Team FE
        Physical Address. . . . . . . . . : 00-13-72-4C-B9-C4
        DHCP Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 172.16.50.21
        Subnet Mask . . . . . . . . . . . : 255.255.252.0
        Default Gateway . . . . . . . . . : 172.16.48.1
        DNS Servers . . . . . . . . . . . : 172.16.48.2
                                            172.16.48.3
        NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Team BE:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : TEAM : Team BE
        Physical Address. . . . . . . . . : 00-04-23-C8-D4-2E
        DHCP Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 10.10.10.24
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . :
        DNS Servers . . . . . . . . . . . :
        NetBIOS over Tcpip. . . . . . . . : Disabled
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Expert Comment

by:rindi
ID: 16886797
I can't see any fault here. Are you sure the NIC is OK?
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Author Comment

by:susanrae
ID: 16887312
There are two nics that are teamed and I can ping the 10. ip from other machines on the network. So I don't think that it is a hardware issue.
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LVL 88

Expert Comment

by:rindi
ID: 16887398
If the NIC's are teamed, is the switch the team is connected setup correctly too? Have you tried not teaming?
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