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using outlook 2000 at random error 0x800ccc15

Posted on 2006-06-09
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using outlook 2000 at random error 0x800ccc15 unable to connect to server- other email progs work and browser access works
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Question by:chellar
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6 Comments
 
LVL 17

Expert Comment

by:upul007
ID: 16868768
I havent seen this before but perhaps what the error code means may help.

C:\>err 0x800ccc15
# for hex 0x800ccc15 / decimal -2146644971 :
  IXP_E_SOCKET_CONNECT_ERROR                                    imnxport.h
# 1 matches found for "0x800ccc15"

C:\>err 2146644971
# for hex 0xffffffff / decimal -1 :
  NO_TITLE                                                      ftsiface.h
  USE_DEFAULT                                                   ftsiface.h
  JET_wrnNyi                                                    esent98.h
# /* Function Not Yet Implemented */
  LZERROR_BADINHANDLE                                           lzexpand.h
# /* invalid input handle */
  MAPI_DIAG_NO_DIAGNOSTIC                                       mapidefs.h
  MSIDBERROR_FUNCTIONERROR                                      msiquery.h
# function error
  ERROR_UNHANDLED_ERROR                                         ntddchgr.h
# Unknown error condition
  PDR_ERROR                                                     penwin.h
# parameter or unspecified error
  ICERR_UNSUPPORTED                                             vfw.h
  ERROR_UNHANDLED_ERROR                                         winioctl.h
# Unknown error condition
# 10 matches found for "2146644971"

It mainly implies a socket error. You may need to check if there is any program interfering with outlook.
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Author Comment

by:chellar
ID: 16868803
Thanks, I shall try a note if this happens when another program runs
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LVL 17

Expert Comment

by:upul007
ID: 16868889
You can also start outlook in safe mode and check. At start > run - type : outlook /safe and recheck. This would disable any add-ins that may be giving any conflicts.
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Author Comment

by:chellar
ID: 16874151
That sounds really useful, will try it Thanks
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Author Comment

by:chellar
ID: 17081266
I ended up uninstalling the programs and loading again and it then run properly
There does seem to be a problem when Outlook gets into the "running applications" twice is there any way to prevent this
Alan Chell
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LVL 17

Accepted Solution

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upul007 earned 1500 total points
ID: 17087206
I am not sure by what you say when you mention ' Running Applications'. Glad you were able to resolve the earlier issue.
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