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On citrix server , i start the print spooler but i stops and i dont see any printers

Hi ,
we have a citrix server and it used to see all 120 printers in the company. Today i was told that the server doesnt have any printer isnatlled. I restarted the spooler  (net start spooler) and i saw the printers. By the time i went to the user's desk the printers were gone. I did the same thing from his desk and the printers came up. When i tried to add a new printer i got the message 'the subsystem is unavailable cannot add printer due to lack in resources.  I pressed F5 to refresh and indeed all printers were gone.

Any ideas ?

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c_hockland
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c_hockland
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1 Solution
 
SaineolaiCommented:

If the print spooler service is no starting correctly it can help to delete old spool files from the

C:\WINDOWS\system32\spool\PRINTERS

folder on the server.  Verify that the spooler service is stopped and then check the contents of this folder.
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c_hocklandAuthor Commented:
i did , i see the printers (some of those). When i try to add a printer i get
' printer operation cannot continue to lack of resources. Operation could not be completed '

Any ideas?
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c_hocklandAuthor Commented:
there were some hidden files which got them deleted as well. Thanks so much Saineolai.
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