Link to home
Start Free TrialLog in
Avatar of Zoldy2000
Zoldy2000Flag for Canada

asked on

Urgent !! The remote server machine does not exist or is unavailable

We have been working on this for months... this errors seems to be misleading as it appears to have nothing to do with the server or anything on the network for that matter.  

Symptoms..   we have determined working with the software vendor that this erorr occurs while an active x componenet they have written is try to determine if sounds are enabled on the pc.

This problem is really difficult as it is intermittant although once it starts it continues until the system is restarted

Environment is a windows 2003 server running sql 2000 database

windows 2000 clients running this custom application

This error has never occurred at any other site the vendor has worked with and they are convinced it is something in our environment causing the issues

The user has local admin privleages and we are not restricting anything so I find this hard to believe.

Has anyone seen or heard of the before and most importantly have any ideas or suggestions.

keep in mind I do not have access to the code.  however I am able to speak with the programmer.
Avatar of batchakamal
batchakamal
Flag of India image

Make sure that they have installed SQL Client on the Client PC.
Avatar of Zoldy2000

ASKER

Is this a known issue or just a suggestion you are making?
I installed the client an no change
Avatar of satdream
satdream

Please check, are they created DSN. If it's created, test the DSN connection.
The problem was found to be a conflict with an old version of VNC remote control software...  

the conflict was between VNC and the active x component of the software
ASKER CERTIFIED SOLUTION
Avatar of CetusMOD
CetusMOD
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial