NelsonTorres
asked on
Outlook errors galore
Well my outllok 2003 pro was working fine yesterday. Today i opened my outlook to find some weird errors. One of them said
"there was an error reading one or more of your reminders. some reminders may not appear. the server is not valid"
((i tried to run> outlook.exe /resetreminders and still no luck))
So i closed out that error and clicked send recieve. to my suprise i get
"Task 'pop.mail.yahoo.com - Receiving' reported error (0x80040119) : 'Unknown Error 0x80040119'" for all 8 of my email adresses. My internet connection is fine and the email servers (yahoo, hotmail, gmail, etc.) are not down.
I then get an error saying "the required file uotlrpc.dll cannot be found in your path, please reinstall Microsoft Office Outlook"
After i close that error i get an error saying another application is using an outlook file do you want outlook to repair it. I click yes and then it says unable to repair please uninstall any recent software...yadayada. The only things i installed in the last few days where daemon tools, poweriso, and elder scrolls IV. They have all been uninstalled and i still get the errors.
I have run the Microsoft Office repair function from the install cd and i still get the errors.
1. ANyone have any suggestions on a possible fix.
2. If i cant fix it and i have to re-install it. Is there a way for me to backup my emails,folders,accounts, and rules and alerts so i can transfer them over to my clean re-install.
"there was an error reading one or more of your reminders. some reminders may not appear. the server is not valid"
((i tried to run> outlook.exe /resetreminders and still no luck))
So i closed out that error and clicked send recieve. to my suprise i get
"Task 'pop.mail.yahoo.com - Receiving' reported error (0x80040119) : 'Unknown Error 0x80040119'" for all 8 of my email adresses. My internet connection is fine and the email servers (yahoo, hotmail, gmail, etc.) are not down.
I then get an error saying "the required file uotlrpc.dll cannot be found in your path, please reinstall Microsoft Office Outlook"
After i close that error i get an error saying another application is using an outlook file do you want outlook to repair it. I click yes and then it says unable to repair please uninstall any recent software...yadayada. The only things i installed in the last few days where daemon tools, poweriso, and elder scrolls IV. They have all been uninstalled and i still get the errors.
I have run the Microsoft Office repair function from the install cd and i still get the errors.
1. ANyone have any suggestions on a possible fix.
2. If i cant fix it and i have to re-install it. Is there a way for me to backup my emails,folders,accounts, and rules and alerts so i can transfer them over to my clean re-install.
NelsonTorres,
Reinstalling Outlook should not affect your emails, contacts list, and rules. They are stored separately in a PST file. If you want to backup your PST file, go to C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder. The folder is hidden, so you have to unhide hidden folders. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
Accounts are stored in registry. Open your registry editor and navigate to the following key:
HKEY_USERS\S-1-5-21-134302
Export the entire Outlook key to a file. You've now backed up your email accounts. To restore the backup to another computer, simply import the backup into the new computer's registry. You may need to delete the Outlook key off the new computer first.
Reinstalling Outlook should not affect your emails, contacts list, and rules. They are stored separately in a PST file. If you want to backup your PST file, go to C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder. The folder is hidden, so you have to unhide hidden folders. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
Accounts are stored in registry. Open your registry editor and navigate to the following key:
HKEY_USERS\S-1-5-21-134302
Export the entire Outlook key to a file. You've now backed up your email accounts. To restore the backup to another computer, simply import the backup into the new computer's registry. You may need to delete the Outlook key off the new computer first.
ASKER
war1,
i appreciate the quick reply. As soon as i'm at the computer i'll try your suggestions and post the results. Thank you
i appreciate the quick reply. As soon as i'm at the computer i'll try your suggestions and post the results. Thank you
If this is Windows Xp, do a system restore back to before you had installed all of that software.
To do this, go to Start, All Programs, Accessories, System Tools, System Restore.
Choose Restore my computer to an earlier time, click next, click the date and time, click next, click continue.
Hope that helps.
Mark
To do this, go to Start, All Programs, Accessories, System Tools, System Restore.
Choose Restore my computer to an earlier time, click next, click the date and time, click next, click continue.
Hope that helps.
Mark
ASKER
System retore says nothing has changed. Thanks anyways,
War1 started to get the ball rolling. After steps 1 and 2. All errors disappeared except "cannot start reminder service" any other suggestions??
War1 started to get the ball rolling. After steps 1 and 2. All errors disappeared except "cannot start reminder service" any other suggestions??
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ASKER
I appreciate all the advice. My outlook is back to normal. Thank you again
You are welcome, NelsonTorres!
1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.
2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL
3. Disable Outlook Addins. Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.
4. Start Outlook in Safe Mode. Go to Start > Run and type
"c:\Program Files\Microsoft Office\Office\Outlook.exe"
Your path to Outlook.exe may be a little different.
5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm
6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.
7. If no joy, reinstall Outlook. Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall. A menu will pop allowing you to choose repair or reinstall.
http://support.microsoft.com/?kbid=291614
Best wishes!