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OS9 Classic mode crashes when printing

Posted on 2006-06-09
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Last Modified: 2013-11-17
I have a Mac G5, and one appliaction Adobe Pagemaker 7.0 that runs in Classic mode.

Whenever I go to print, Pagemaker just simply crashes OS 9 completely.  It has to start back up when i try to relaunch the application.

I have tried doing a reinstall of OS 9 from CD, what else can I try?

Thanks,

Patrick
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Question by:truth_talker
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GrnPhoenix earned 500 total points
ID: 16872570
Make sure your Running at least  OS 9.1 (preferably OS 9.2. update if nessecary.

Update the Pagemaker software by opening it & using the Help> Adobe on the web> or updates command to check for any updates that might be available for Pagemaker (7.0.1) or use the link below!
If you printer is a Postscript printer (In-RIP Trapping {Postscript 2 only} the update is here Also):

http://www.adobe.com/support/downloads/product.jsp?product=34&platform=Macintosh

check for any printer software updates that may have been installed before the reinstall or for the new G5 chips.

Check to see if the printer is showing up under the apple menu>About this Mac and press the More info button>find printers and see if it is showing up there if it is and none of the above are working for you, you might have to set the printer up as an IP Printer I've run into this before on HP and Epson printers so don't count it out.

Go to Apple menu>Print and Fax>Click the + button to add a new printer, the print browser will open
click on the IP button, the popup button will allow you to change the way the computer allows connections to the printer (printer Daemon is standard unless it's an HP the you will want to use HP direct jet socket), using More info button (as in previous paragraph) find the ip number or address of the printer just copy and paste the # to the print browser Address slot,leave the queue empty, Name it differently than the old printer. If you have more than one printer you may want to add them now but its usually not nessecary unless your on a network.

Weird but true!

Happy computing!
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Author Comment

by:truth_talker
ID: 16873957
I ended up moving the Pagemaker folder to the desktop and reinstalling pagemaker and the problem went away.  Then trashed the other folder.

Thanks,

Patrick
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LVL 6

Expert Comment

by:GrnPhoenix
ID: 16874299
Glad it was that easy, I like EASY!

Happy computing!
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