Solved

Dameware Issues

Posted on 2006-06-09
5
889 Views
Last Modified: 2009-07-29
I have a machine that I am trying to access via your product now for whatever reason once I am connected to the machine for a split second the screen looks normal, but after that second the screen looks messed up like multiple layers of the top 1/ 8 of the screen.  I thought it had something to do with the Win2K that it’s on but another machine that has 2000 worked fine.  Earlier this week I accessed it just fine, and the user said they didn’t do anything to the machine to have it cause any problems.  Thank you in advance for your help.
0
Comment
Question by:mekkattiljj
  • 2
  • 2
5 Comments
 
LVL 3

Expert Comment

by:norgan
ID: 16874922
update video drivers and directx on both machines and/or remove and re-install the service. i'm assuming your talking about dameware miniremote.
0
 

Author Comment

by:mekkattiljj
ID: 16876924
yes I am but I figured it out I ended up on the display options to view in an 8 bit display and it worked fine.  Thanks anyways though.
0
 
LVL 3

Accepted Solution

by:
norgan earned 500 total points
ID: 16876947
yah i have found that over slow links or "problem" computers that lowering the resolution and also increasing thr compression and/or scan lines.
it;s a very handy utility but does have it's limitations, what version are you using? the new version (i think V5) has better stability and a few more options.

either way good to hear you found a work around :-)
0
 

Author Comment

by:mekkattiljj
ID: 16880873
I'm using version 4.9.2.2
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A high-level exploration of how our ever-increasing access to information has changed the way we do our jobs.
All of the resources available today make learning a new digital media easier than ever-- if you know where to begin. This is a clear, simple guide to a few of the basic digital art mediums and how to begin learning them on your own.
The viewer will learn common shortcuts with easy ways to remember them. The viewer will then learn where to find all of the keyboard shortcuts, how to create/change them, and how to speed up their workflow.
The viewer will learn how to create multiple layers to apply various filters and how to delete areas from each layer’s filter.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now