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One computer unable to access certain content, others in network able.

Posted on 2006-06-09
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Last Modified: 2010-03-19
A really odd dilema I have concerning my primary desktop and any other computer connected to my network.

I have a Linksys WRT54GS V1.1 Router connecting my desktop and 2 wireless connections: another desktop and a laptop (both wireless)

These two are able to access most, if not, all kinds of media, gaming without connection problems, etc. Wired or Wireless.  I have also tested a couple of friends' laptops and they can connect to what they want to with no problems.

My desktop (wired), however, is unable to connect to online media (streaming media, one example is NBA.com TV).  I also have troubles connecting to online gaming services such as Steam (can connect to login server as it knows if I enter a wrong password) and Battle.net.

I have tried the following ideas:
1) Connecting directly to the modem.
2) Opening ports needed within my Linksys router & Windows Firewall.
3) Disabling Windows Firewall.
4) DMZ mode on & off.
5) Used the Linksys WUSB54GS 1.0 Adapter in thinking that a Wireless connection would allow me to connect to media.

I'm starting to believe it's my desktop that's unable to since I don't think it's an ISP problem as any other computers connected to my router can access any media wanted.

I have ran Ad-Aware, Spybot, Windows Defender, a couple of online scanners also.

Any suggestions are greatly appreciated!  Even if I have to repeat some things.

Thank you.

Edit: My apologies. Here are the system specs:
Windows XP Pro SP2
AMD Athlon XP 2600+
2GB Corsair RAM
MB: MSI K7N2 Delta-L

Any other info that is needed, ask away! ^^
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Question by:magic56441
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6 Comments
 
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Accepted Solution

by:
NYtechGuy earned 500 total points
ID: 16875126
Magic-

Sounds like it is something with your desktop.  

Regarding the tests you list above, none of them seemed to fix your issues I assume?  You didn't state that specifically.

It may sound obvious, but I would recommend updating the drivers for your network card(s) in the PC to the latest possible levels.  If it is a PCI network card, try it in a different slot.  

Virus/Spyware is probable, but sound like you scanned for it - but can't hurt to try one more:  http://www.majorgeeks.com/download3155.html
- Once you run, you can post the results back here

=================
You can also try adjusting your MTU - a setting that impacts network transmission

Adjusting the MTU
http://www.annoyances.org/exec/show/article04-107

Use DR. TCP to do it  (free)
http://www.dslreports.com/front/drtcp.html

=================

Some other things to try:

1.  REPAIR IE   http://support.microsoft.com/default.aspx?kbid=318378

2.  REPAIR WINSOCK+  http://www.careyholzman.com/netfixes.htm

3.  REPAIR WINSOCK DOWNLOAD
     http://tntmax.com/Download/Software/WinsockXPFix.exe

4.  TROUBLESHOOT SLOW CONNECTION  
     http://support.microsoft.com/default.aspx?scid=kb;en-us;310590
======================================
(Note:  above links taken from this EE question:  http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20896859.html )
0
 

Expert Comment

by:arturobaz
ID: 16875511
Hi there
Couple questions
From the desktop with the problem
Can you access any websites?
Can you acess the other pc's on your network
Can you access the linksys router webpage from this desktop
Do you have any other firewall software install.. a lot of security products like symantec have firewalls aswell so you need to make sure you disable both for testing
Are you able to open cmd prompt and ping the ip address of your router


0
 

Author Comment

by:magic56441
ID: 16875563
to arturobaz,

I can access websites
I can access the other PC's if they're on the network
I can access the linksys router page from the desktop with the problem
Alas, no firewalls other than Windows and my Router
I just tried the cmd prompt and allowed myself to ping my router.

Just did the winsock, be back in a few to reboot.
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Author Comment

by:magic56441
ID: 16875610
Wow. That's all it took...I had this problem plague me for the longest time.  Thanks so much! ^^;;
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LVL 9

Expert Comment

by:NYtechGuy
ID: 16877508

Magic-

Glad I could help!

Out of curiosity, do you know which step specifically fixed your issue?

Thanks,

Justin
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Author Comment

by:magic56441
ID: 16881016
To NYtechGuy,

Seemed like the Winsock fix did the trick. ^^;

Thanks again!
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