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VPN newby question

Posted on 2006-06-09
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Last Modified: 2010-03-18
My company just made a VPN client available to me to connect to our network.  They said once installed and configured I should be able to access anything just like I'm on the network.

But once I'm connected, I can't seem to access any shares.  I've tried different ways to address including \\<computer name>\<share name>, \\<computer name>.<domain name>.local\<share name>.  I've also opened up My Computer and expanded the Entire Network and then the Microsoft Windows Network and the only thing I see is my home network pc's.

ipconfig shows I have a 192.168.100.1 address.  I'm not that familiar with IP, but I know that all the computers on the LAN at work are in the range 192.168.1.xx.  Would I be on a different subnet or something?

First what is the proper way to address resources on the network once connected.  And second, does anyone know if I should be able to see other pc's in network neighborhood, and if so, why mine won't let me see anything.

Thanks,

Phil
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Question by:witzph1
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Expert Comment

by:Jay_Jay70
ID: 16875364
what kind of VPN do you have setup  RRAS or a third party setup?

what IP range do you use at home? if its the same you may have problems

you won't be able to see the other machines in my network places as that relies on netbios entries

when you are connected, can you ping the servers and other machines via IP?
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by:Fatal_Exception
ID: 16876969
And, just to elaborate...  :)  Netbios (using Network Places) is not forwarded through routers without WINs servers, so you will not be able to view the other computers using this method.  For more on Netbios, try my page here:

http://65.24.134.81/KipSolutions/NetBios/netbios.htm

and Jay is absolutely right about the subnets..  to use a VPN, you need to make sure your subnet is different than that of your remote network..  You might try changing over to a Class A subnet, using the 10.x.x.x networking scheme...
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by:Keith Alabaster
ID: 16880026
try \\server_ip_address\sharename
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Author Comment

by:witzph1
ID: 17201014
Sorry it's taken so long.  I've been waiting to purchase a new wireless router to try some of these things because I knew that would change the IP range of my home network and perhaps change how the VPN connects.  

I just got it installed a couple days ago.  I'll try to test out the VPN again and let you know how it goes, then close this out.

Phil
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Author Comment

by:witzph1
ID: 17548627
I finally had a tech come to my house to help me with this problem and once connected via the VPN, the syntax that seems to access computers on the work network is \\<computer name>.<network domain name>.  If our domain is "something.dom", and the computer I'm trying to access is "unit100", then the syntax that works is \\unit100.something.dom.

Now that I can access the computers and see the printers and shares, when I double click a share, it says I don't have permission to access it.  

Since I'm not really logging in to the network with my normal Windows username and password, what would I add to the shared folder security to give me access via the VPN?  

I'm so close yet so far.

Phil
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by:Fatal_Exception
ID: 17551239
That is one way to get to a remote share...

Try adding authentication to the command with Net Use..  From the Command Shell:

net use x: \\unit100.something.dom\sharename  "password" /user:"Something.dom\username"

Now, the problem here is that in a domain, we use the UPN or downlevel name for granting access...  You could try a local account though, and use that username for getting to the share..

ex:
First name: Joe
Middle initial: S
Last name: User
The logon name portion of the user logon name is joeuser
The UPN for this user is joeuser@mydomain.com.
The user's down-level logon name is MYDOMAIN\joeuser
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witzph1 earned 0 total points
ID: 17564110
I tried using the net use command and couldn't get it to work.  

I found the easiest way to connect to the share without having to change the security on the share on the server is to at home map a drive to the \\unit100.something.dom\sharename and click the "connect using a different username" link in the mapping dialog box, then enter my domain username (domain\username) and password.  
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by:Fatal_Exception
ID: 17565486
That would work also...  :)
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by:Fatal_Exception
ID: 17568373
None here...  :)
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