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how to remove hidden/ghost server side message rules

Posted on 2006-06-09
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Last Modified: 2008-02-26
In the past, I was using rules to forward all my mail from the corporate exchange server to my residential email account.  Now that we have VPN running, I no longer need to do that.  However, even after i've deleted all the rules from rules wizard, the exchange server is still redirecting all my email to my home email account.  I know it something simple, but I just can't get it to stop.  I've already searched the server for all .rwz files attached to my profile and deleted them to no avail.  Any help would be greatly appreciated.
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Question by:toddcampabello
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questionforraja earned 250 total points
ID: 16876252
Please check the below article

http://support.microsoft.com/kb/287640/en-us

Raja
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by:ppuro
ppuro earned 250 total points
ID: 16878008
Open ADUC-- User properties---Exchange General--Delivery Options.

Check if you are still forwarding the emails or not.

Regards,

Prasad
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Author Comment

by:toddcampabello
ID: 16878791
First of all, i'd like to say thanks for the quick responses on a weekend.

Now, I went to that KB article 287640.  But that seems to be for outook 2000/2002 users.  I am using 2003.  However, I did try what the article recommends.  But when I go to rules wizard, there are no rules.

Went to ADUC -- user properties -- Exchange General -- delivery options
forwarding address = none
send on behalf = blank
recipient limit is selected.  

It should be noted this isnt how I was forwarding, although it was a better idea.  Didnt know it existed.

I was forwarding via a rule in my outlook client under "rules and alerts" in outlook 2003.  The rule was simple.  
I went in, clicked new rule
check msgs when they arrive
'where my name is in the To or CC box'
'forward it to people or distribution list' (where my home address is specified here)
no exceptions

Once we got VPN up and running finally, didnt need that rule anymore.  
Went back into rules and alerts, deleted the rule, but the rule is still being carried out.

I did at one point a while back get the error that the KB article refers to, client / server rules conflict where i had to pick.  I chose to keep the server rules.  This is after our company upgraded our internal outllook clients to 2003 from 2000.  I never usually use the internal Outlook client.  I only used it to set the rule, and a few times after when I was having problems with my computer at home.







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Expert Comment

by:ppuro
ID: 16896544
We can also try remove the profile and recreating the profile once again.
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Author Comment

by:toddcampabello
ID: 16897905
Thats a good idea.  I'll have to backup my mail first, then I'll give that a shot.

thanks

TC
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Expert Comment

by:ppuro
ID: 16898947
You don't need to take any backup before doing that as all the data will be on exchange server only..

Only thing you need to concern is if you are using some PST's then just keep the track of the path of PST file you are currently using.After recreating the profile you will have to again open those PSTs.
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Author Comment

by:toddcampabello
ID: 16899391
ppuro,

the exchange data isnt on the exchange server.  When I log in with OWA, my inbox is empty.  Whats happening is the mail is being sent to my other account then deleted from exchange.  

I am exporting both to pst's then recreating the profile.

Will let you know how it goes.

-todd
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