eufergine
asked on
Deleting the virus dldr.Small.139
Hello experts,
Could anyone help me ot with this problem. I am regularly online and picked up one stubborn virus that I canno longer get rid of. I am using the anti.virus programme "antivir". The progamm detects the virus dldr.Small.139" but it does not succeed to delete it. To be precise, this is the message I get from the programme
"A virus or unwante dprogramm was found. What should happen with this file?
C:\windows\system32\iedld3 2.dll
Is the trojan horse tr\dldr.Small.139"
I have the options to delete, move to quarantine , deny access, rename and ignore. I have tried evry possible thing but this crazy virus would not go away.
Could anyone help me out? Thanks in advance.
Eufergine
Could anyone help me ot with this problem. I am regularly online and picked up one stubborn virus that I canno longer get rid of. I am using the anti.virus programme "antivir". The progamm detects the virus dldr.Small.139" but it does not succeed to delete it. To be precise, this is the message I get from the programme
"A virus or unwante dprogramm was found. What should happen with this file?
C:\windows\system32\iedld3
Is the trojan horse tr\dldr.Small.139"
I have the options to delete, move to quarantine , deny access, rename and ignore. I have tried evry possible thing but this crazy virus would not go away.
Could anyone help me out? Thanks in advance.
Eufergine
eufergiine,
We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.
Thanks, war1
We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.
Thanks, war1
ASKER
well I could have the problem resolved by downloading an obviously very good anti virus programme "nod32 anti-virus system". Web address http://www.eset.com. This programm ist extremely effective. I would request it for anyone who has an virus or a trojan horse that is difficult to get rid of.
Thanks all the same for your comments and suggestions.
Eufergine
Thanks all the same for your comments and suggestions.
Eufergine
eufergine,
Are you saying NOD32 got rid of the virus files? I agree that NOD32 is a very good antivirus. But is not your question.
Did you try using Killbox or Unlocker to remove the files? Did you reset system restore, to see if files are stored there?
Are you saying NOD32 got rid of the virus files? I agree that NOD32 is a very good antivirus. But is not your question.
Did you try using Killbox or Unlocker to remove the files? Did you reset system restore, to see if files are stored there?
ASKER
yes Nod32 did it . It got rid of the files. every other programme and effort I made failed. I did reset system restore.
thankf for your contributions.
Eufergine
thankf for your contributions.
Eufergine
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Since you know the path to the trojan, use Killbox or Unlocker in Safe Mode to remove hard to remove file.
Killbox to remove stuborn files
http://www.scancomplete.com/download/killbox/
OR
Unlocker
http://www.majorgeeks.com/download4660.html
If you cannot delete the file, disable it. Right click on the file and select Properties > Security > Advanced. Uncheck "Inherent from parent" and remove other permissions. If you are using Windows XP Home, you need to access the Security tab from Safe Mode. If using Windows XP Pro and security tab is not available, go to any folder and select Tools > Folder Options > View. Uncheck "Use simple file sharing".
Best wishes!