Exch2k3 OWA. When locally using OWA, users can change pword but external OWA change pword "page cannot be displayed."

Anyone know why this would be?  Is this the nature of the change pword option in OWA?  Do external users need to vpn in to change pwords?  

This is the error:
"Error Code: 403 Forbidden. The server denied the specified Uniform Resource Locator (URL). Contact the server administrator. (12202) " 

We are using http(s) and a public cert.   Thx.
Sp0ckyAsked:
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Keith AlabasterConnect With a Mentor Enterprise ArchitectCommented:
Slightly different then.......
Also check this out
http://www.msexchange.org/tutorials/Securing-Exchange-Server-2003-Outlook-Web-Access-Chapter5.html

The 12202 message comes from ISA.

The rule you are using to publish OWA needs to have a path to the /IISADMPWD/* as well as to the /exchange/*, /exchweb/* etc
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Sp0ckyAuthor Commented:
Are you saying that users must be VPN'd in to do this?  Thanks.
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Keith AlabasterEnterprise ArchitectCommented:
No, you do not.

What is the router/firewalls that the user is passing through to get to the OWA from the Internet?
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Sp0ckyAuthor Commented:
Just a regular comcast dummy router.  I can do it locally but it won't let me do it externally..
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Keith AlabasterEnterprise ArchitectCommented:
Are you sure that is all? I was expecting to see ISA server in your list.
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Sp0ckyAuthor Commented:
"What is the router/firewalls that the user is passing through to get to the OWA from the Internet?"

Oh, a fortigate and an ISA.
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Sp0ckyAuthor Commented:
Thanks Keith.  Looks like the right solve.  I am not going to have time to test it out immediately but will award you the points cause I am 99% sure this will work.
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Keith AlabasterEnterprise ArchitectCommented:
:)
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