HP Deskjet 3820 will not print
Hi Everyone:
I have a HP DeskJet 3820 printer which interfaces with the pc via a parallel port. I am running Windows XP Pro SP2 on the pc. Within the last two days, I have not been able to get this printer to work. Basically, whenever I try to do a Printer Test within Windows or send a document to it, the green light on the power button blinks off and on like it is receiving the spooled data, but, it never prints. Both carthridges are almost out of ink, but, I don't think such circumstances would completely keep it from printing.
Any thoughts or suggestions for resolving this issue will be appreciated.
Thank you.
George
I have a HP DeskJet 3820 printer which interfaces with the pc via a parallel port. I am running Windows XP Pro SP2 on the pc. Within the last two days, I have not been able to get this printer to work. Basically, whenever I try to do a Printer Test within Windows or send a document to it, the green light on the power button blinks off and on like it is receiving the spooled data, but, it never prints. Both carthridges are almost out of ink, but, I don't think such circumstances would completely keep it from printing.
Any thoughts or suggestions for resolving this issue will be appreciated.
Thank you.
George
SOLUTION
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ASKER
Hi
I performed a search for the file mentioned in the first post, but, could not find it listed. I find that part strange because should it not appear?
George
I performed a search for the file mentioned in the first post, but, could not find it listed. I find that part strange because should it not appear?
George
SOLUTION
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SOLUTION
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ASKER
Hi Everyone:
Thanks for the followup tip to test the printer on another pc. I will give that a try and see what happens. However, I do strongly suspect the near empty printer cartridges are the culprit here. Since I am not 100% sure of this, I am interested in any purchase link for the HP DeskJet 3820 Printer. Perhaps ebay would be a better way to go here. Normally, both cartridges cost a little over $60.00. But, I believe I can perhaps find a better deal on ebay. Basically, I don't want to spend too much money on cartridges for this printer if it is mechanically defective.
Any followups or suggestions with regards to locations of purchasing a color and black cartridge for this printer will be appreciated.
Thanks again everyone for your continued attention to this post.
George
Thanks for the followup tip to test the printer on another pc. I will give that a try and see what happens. However, I do strongly suspect the near empty printer cartridges are the culprit here. Since I am not 100% sure of this, I am interested in any purchase link for the HP DeskJet 3820 Printer. Perhaps ebay would be a better way to go here. Normally, both cartridges cost a little over $60.00. But, I believe I can perhaps find a better deal on ebay. Basically, I don't want to spend too much money on cartridges for this printer if it is mechanically defective.
Any followups or suggestions with regards to locations of purchasing a color and black cartridge for this printer will be appreciated.
Thanks again everyone for your continued attention to this post.
George
Here's a pair of remanufactured cartridges for half of what new ones cost:
http://www.ink-refills-ink.com/_detail.php?id=1219&porc=p&src=froogle
... or you can buy refill kits for a bit less (they're not hard to use)
... or look on e-bay ==> print cartridges can be had for substantial discounts there (often with expired dates; but they work fine for at least a year past the date)
http://www.ink-refills-ink.com/_detail.php?id=1219&porc=p&src=froogle
... or you can buy refill kits for a bit less (they're not hard to use)
... or look on e-bay ==> print cartridges can be had for substantial discounts there (often with expired dates; but they work fine for at least a year past the date)
SOLUTION
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ASKER
Hi Everyone:
Just a few followups on this one. First, whenever I turn on the printer, it always slowly feeds a sheet through without printing anything on it. Then, there is much noise which comes from the internal area which I assume is where the cartridge bays and cartridges are located. Secondly, I get a status window which appears as well indicating the ink levels in both the color and black cartridges. For status, I see an indication of Printing.... but, I never get a printout for the Printer Test.
I have not placed new cartridges into the machine yet. That will be the next thing I try to see if it resolves the issue. If not, I will simply go ahead and get a new printer.
George
Just a few followups on this one. First, whenever I turn on the printer, it always slowly feeds a sheet through without printing anything on it. Then, there is much noise which comes from the internal area which I assume is where the cartridge bays and cartridges are located. Secondly, I get a status window which appears as well indicating the ink levels in both the color and black cartridges. For status, I see an indication of Printing.... but, I never get a printout for the Printer Test.
I have not placed new cartridges into the machine yet. That will be the next thing I try to see if it resolves the issue. If not, I will simply go ahead and get a new printer.
George
ASKER CERTIFIED SOLUTION
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ASKER
Hi Everyone:
In response to each suggestion, I decided to simply purchase a new printer. Like everyone on this forum, I agree it is unlikely that low ink levels can completely shut down printer operations. Also, due to the unusual noises which now appear from the printer, I am leading to think the problem exist within the printer itself because it never passes a self-diagnoistic test nor does it pass a test from Windows.
With the circumstances at hand, it would be better to simply go ahead and buy a new printer. Besides, it would likely be more cost efficient to handle it this way as well.
Thanks again everyone for your input and suggestions.
George
In response to each suggestion, I decided to simply purchase a new printer. Like everyone on this forum, I agree it is unlikely that low ink levels can completely shut down printer operations. Also, due to the unusual noises which now appear from the printer, I am leading to think the problem exist within the printer itself because it never passes a self-diagnoistic test nor does it pass a test from Windows.
With the circumstances at hand, it would be better to simply go ahead and buy a new printer. Besides, it would likely be more cost efficient to handle it this way as well.
Thanks again everyone for your input and suggestions.
George
ASKER
I think there may be an issue with the printer itself. It never printed anything from the self-test.
George