AOL Broadband Problems through Netgear DG834GT Router
Posted on 2006-06-12
I have recently installed a Netgear DG834GT Router for an AOL Broadband Gold Plus customer to allow a second PC to be connected to the Internet.
(1) Their "old" BT Voyager modem works (95% of the time) with no apparent problems and maintains a solid Broadband signal / light
(2) The Netgear Router now consistently fails in trying to connect to the Internet, it constantly goes into training mode but can't get the signal, although for two / three weeks it appeared to work fine
(3) Line attention is in the low 40's hence why the line speed was dropped by AOL / BT about three months ago to 1Mb from 2Mb
(4) I have tried the following routers and they all exhibit the same problem (3Com / Belkin and another Netgear- all which work elsewhere with no problems)
AOL say that because the Voyager maintains the signal it isn't their fault and BT say their test results show no problems although they accept the user is at the end of a "long-line"
Can anyone put my in the right direction in trying to resolve this problem?