Cannot install application for unknown reason

I tried to install SQL Server 2000 on my workstation (Winsows XP Pro). During installation, I got a message box which says "A previous program installation created pending files operations on the installation machine. You must restart the computer before running setup". However, after I restarted that computer and tried again, the same message box occured again.

In fact, there is another application installation has the same problem. But other application installations were OK.

As I remembered, when I tried to install those two applications at first, Windows XP Pro in my computer had a windows updates ready icon in the right bottom corner of the screen. After I installed the windows updates, I can install other applications without problems. But I still cannot install those two applications.
zhuansunAsked:
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zhuansunAuthor Commented:
B-M-C, thanks for your help. In fact, before receiving your comment, I have already found the answer in microsoft site. Thanks anyway.
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