Exchange 2003 / Windows 2003 server.
Client Windows XP Professional SP2.
Application: Microsoft Outlook 2003
Kwisdom her account was deleted from AD users by mistake and was recreated using the same account name. She has been using her email before and getting emails etc. Now that her account has been recreated she is getting error 0x80040107 saying that the item could not be opened.
She was using an NT machine with Outlook 2002 before. Now she has a new machine with Windows XP Professional and outlook 2003. This is what she gets every time she hits the send and receive icon to refresh her inbox:
10:51:25 Synchronizer Version 11.0.5604
10:51:25 Synchronizing Mailbox 'Kelly Wisdom'
10:51:25 Synchronizing Hierarchy
10:51:25 Terminated in error
10:51:25 Microsoft Office Outlook Offline Folders
10:51:25 For more information on this failure, click the URL below:
10:51:25 Microsoft Exchange offline address book
10:51:25 Download successful
She is able to send emails but cannot receive. She is able to use Web Outlook without any problems (Receives and sends emails). I have tried using Outlook 2003 on a different machine logging as kwisdom but no luck. I have set up her profile from control panel/email but still get the same message. Can somebody tell me what I can do to fix this problem? She is the only one having this problem and everything started when her account was recreated in AD.