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default printers in Terminal Services 2003

Posted on 2006-06-12
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Last Modified: 2008-01-09
I recently installed a Windows 2003 R2 server as a Terminal Server.  When users log into the terminal server, the mapped printers show up in the Printers and Faxes window, however, there is no default printer (with the check mark).  When I right click the printer, I can select "Set as Default Printer", but nothing happens, and no check mark appears.  When I try to print from Excel or Word, a message says no printers are installed.
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Question by:JoMar
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Author Comment

by:JoMar
ID: 16887932
Also, when I log in as Domain Administrator, the printer that is set up on my desktop as the default printer, does show up as the default printer in Terminal Services, and I can print.  If anyone has any ideas on why this is happening I would appreciate it.
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Expert Comment

by:Jay_Jay70
ID: 16890090
do you have any terminal services group policies enabled

specifically
Administrative Templates\Windows Components\Terminal Services\Client/Server data redirection    Do not set default client printer to be default printer in a session
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Author Comment

by:JoMar
ID: 16890857
all the policies under terminal services in group policy are not configured
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Expert Comment

by:Jay_Jay70
ID: 16890871
what config do you ahev on your RDP connection regrading printers - all defaults?
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Author Comment

by:JoMar
ID: 16891019
I think they are all set to default - are you talking about the terminal services configuration under connections and double click the RDP listing?  Is there a specific tab I need to check?
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Expert Comment

by:Jay_Jay70
ID: 16891052
just the actual properties of the rdp connection, if they are all default that is fine i was just trying to figure out what is going on
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Author Comment

by:JoMar
ID: 16893704
I have a test terminal server set up that is Windows 2003 with no service packs installed.  When I log onto it as a standard user, the printer maps correctly and shows up with a check mark as the default printer.  It is working correctly so I think something must be happening with the R2 version of Server 2003.
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Author Comment

by:JoMar
ID: 16895154
does anyone have an idea of what might be causing the problem with the default printers - I'm getting desperate!

Thanks
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Accepted Solution

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JoMar earned 0 total points
ID: 17139734
this turned out to be a registry key that was not present - I had to add this key:

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
"DebugOptions"="2048"
"Documents"=""
"DosPrint"="no"
"load"=""
"NetMessage"="no"
"NullPort"="None"
"Programs"="com exe bat pif cmd"
"Device"=""

I will close this question - thanks for comments Jay Jay70.
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Expert Comment

by:Jay_Jay70
ID: 17143534
well done mate,  no problems here
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