brownmetals
asked on
PCI Simple Communications Controller - Driver Needed
Hello.
I'm reinstalling an O/S on a computer that has a PCI modem that is not being recognized. The PCI card itself does not have any markings that I can tell that offer information needed to download the correct driver. I've looked at other EE articles and have downloaded the Everest Corp Edition trial to see if it offers me additional information. Here's the results of the DEVICES > PHYSICAL DEVICES screen.
Field Value
PCI Devices
Bus 0, Device 9, Function 0 C-Media CMI8738/C3DX Audio Device
Bus 1, Device 0, Function 0 nVIDIA RIVA TNT2 M64 Video Adapter
Bus 0, Device 18, Function 0 VIA 10/100 Fast Ethernet Adapter
Bus 0, Device 17, Function 6 VIA Modem Codec
Bus 0, Device 17, Function 0 VIA VT8233C PCI-ISA Bridge
Bus 0, Device 17, Function 1 VIA VT82C571 IDE Controller
Bus 0, Device 17, Function 2 VIA VT83C572 PCI-USB Controller
Bus 0, Device 17, Function 3 VIA VT83C572 PCI-USB Controller
Bus 0, Device 17, Function 4 VIA VT83C572 PCI-USB Controller
Bus 0, Device 1, Function 0 VIA VT8753A Apollo P4X266A Chipset - AGP Controller
Bus 0, Device 0, Function 0 VIA VT8753A Apollo P4X266A Chipset - System Controller
PnP Devices
PNP0303 101/102-Key or MS Natural Keyboard
PNP0501 16550A-compatible UART Serial Port
PNP0501 16550A-compatible UART Serial Port
PNP0C08 ACPI Driver/BIOS
FIXEDBUTTON ACPI Fixed Feature Button
PNP0200 DMA Controller
PNP0700 Floppy Disk Controller
GENUINEINTEL_-_X86_FAMILY_
PNP0F13 Logitech PS/2 Port Mouse
PNP0C04 Numeric Data Processor
PNP0400 Parallel Port
PNP0800 PC Speaker
PNP0A03 PCI Bus
PNP0C0C Power Button
PNP0B00 Real-Time Clock
PNP0C0E Sleep Button
PNP0100 System Timer
LPT PnP Devices
MICROSOFTRAWPORT Printer Port Logical Interface
Ports
COM1 Communications Port (COM1)
COM2 Communications Port (COM2)
LPT1 Printer Port (LPT1)
It seems to me that the modem has a VIA chipset if I'm reading that correctly, but I'm struggling to find the correct driver, or even a source for the driver, that will work with this modem.
Any suggestions?
Thanks,
J
I'm reinstalling an O/S on a computer that has a PCI modem that is not being recognized. The PCI card itself does not have any markings that I can tell that offer information needed to download the correct driver. I've looked at other EE articles and have downloaded the Everest Corp Edition trial to see if it offers me additional information. Here's the results of the DEVICES > PHYSICAL DEVICES screen.
Field Value
PCI Devices
Bus 0, Device 9, Function 0 C-Media CMI8738/C3DX Audio Device
Bus 1, Device 0, Function 0 nVIDIA RIVA TNT2 M64 Video Adapter
Bus 0, Device 18, Function 0 VIA 10/100 Fast Ethernet Adapter
Bus 0, Device 17, Function 6 VIA Modem Codec
Bus 0, Device 17, Function 0 VIA VT8233C PCI-ISA Bridge
Bus 0, Device 17, Function 1 VIA VT82C571 IDE Controller
Bus 0, Device 17, Function 2 VIA VT83C572 PCI-USB Controller
Bus 0, Device 17, Function 3 VIA VT83C572 PCI-USB Controller
Bus 0, Device 17, Function 4 VIA VT83C572 PCI-USB Controller
Bus 0, Device 1, Function 0 VIA VT8753A Apollo P4X266A Chipset - AGP Controller
Bus 0, Device 0, Function 0 VIA VT8753A Apollo P4X266A Chipset - System Controller
PnP Devices
PNP0303 101/102-Key or MS Natural Keyboard
PNP0501 16550A-compatible UART Serial Port
PNP0501 16550A-compatible UART Serial Port
PNP0C08 ACPI Driver/BIOS
FIXEDBUTTON ACPI Fixed Feature Button
PNP0200 DMA Controller
PNP0700 Floppy Disk Controller
GENUINEINTEL_-_X86_FAMILY_
PNP0F13 Logitech PS/2 Port Mouse
PNP0C04 Numeric Data Processor
PNP0400 Parallel Port
PNP0800 PC Speaker
PNP0A03 PCI Bus
PNP0C0C Power Button
PNP0B00 Real-Time Clock
PNP0C0E Sleep Button
PNP0100 System Timer
LPT PnP Devices
MICROSOFTRAWPORT Printer Port Logical Interface
Ports
COM1 Communications Port (COM1)
COM2 Communications Port (COM2)
LPT1 Printer Port (LPT1)
It seems to me that the modem has a VIA chipset if I'm reading that correctly, but I'm struggling to find the correct driver, or even a source for the driver, that will work with this modem.
Any suggestions?
Thanks,
J
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Your driver would appear to be available here:
http://www.viaarena.com/default.aspx?PageID=420&OSID=1&CatID=1010&SubCatID=100
"chip no. VT82C686"
Good luck!
http://www.viaarena.com/default.aspx?PageID=420&OSID=1&CatID=1010&SubCatID=100
"chip no. VT82C686"
Good luck!
I showed brownmetals how to identify the installed modem in his pc, and then found a download site for the driver.
Am I entitled to claim ponts for doing this?
Am I entitled to claim ponts for doing this?
"...your link in your last comment seems to be for Audio drivers; how is that related to his modem, and how did you arrive at the conclusion that the chip you mentioned is the one he should download?"
Brownmetals needed drivers for a PCI Modem, but did not know the manufacturer or model no.
I explained that the simplest way to discover these details was via "system information - problem devices" and noting the VEN/DEV numbers. I then suggested he look these numbers up on a PCI Vendor database. He followed my suggestion, and ascertained the device and vendor numbers, which he posted to me, saying that he still could not find drivers, despite a search at the DriverGuide site which I had recommended to him.
I then researched these numbers and found that the chip number corresponded to a Via chip, no. VT82C686.
A search at VIA's driver database revealed that the driver for the chip in question was available, and I duely posted the link.
As to why Via would use the same chip for Audio and for Modem devices, that's a whole other question!
Brownmetals needed drivers for a PCI Modem, but did not know the manufacturer or model no.
I explained that the simplest way to discover these details was via "system information - problem devices" and noting the VEN/DEV numbers. I then suggested he look these numbers up on a PCI Vendor database. He followed my suggestion, and ascertained the device and vendor numbers, which he posted to me, saying that he still could not find drivers, despite a search at the DriverGuide site which I had recommended to him.
I then researched these numbers and found that the chip number corresponded to a Via chip, no. VT82C686.
A search at VIA's driver database revealed that the driver for the chip in question was available, and I duely posted the link.
As to why Via would use the same chip for Audio and for Modem devices, that's a whole other question!
Thanks.
I guess I am assuming that brownmetals' silence implies that he got the driver he needed and moved on...
I guess I am assuming that brownmetals' silence implies that he got the driver he needed and moved on...
ASKER
Sorry for the delay in responding...I've been covering for people that have been out on vacation. I ended up finding the driver on the "main board" disc that came with the motherboard. Thanks again for everyone's input.
J
J
ASKER
Thanks for the feedback.
leew: I've tried installing the 4-in-1 driver without much luck.
phototopic: I've narrowed it down further using your suggestions. The device is a ECS HSP56 VIA AC97 Modem riser by VIA Technologies (http://pcidatabase.com/search.php?device_search_str=3068&device_search=Search).
I'm still struggling to find a driver I can use. DriverGuide.com didn't have anything I could find. I'm going to continue looking, but your suggestions for a download source would be appreciated.
Thank you,
J