Solved

Treo 650 wont hotsync with Outlook calendar after changing over from exchange server

Posted on 2006-06-12
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Last Modified: 2012-05-05
I've a treo that used to sync up fine with MS Outlook.  Since then, we've had to change over from an exchange server by saving the data to a pst file and using that as the new outlook info.  Since then, the hotsync will not sync data for the calendar and other outlook info.  I've uninstalled hotsync and set it back up again, keeping the same profile as originally since we couldnt change the user on the treo.  The outlook conduits keep setting back to 'do nothing' after the sync.  When watching the sync progress, it seems to go through all the parts OK.
Thanks in advance for your help!

Below is the information

HotSync operation started for striveahead on 06/12/06 15:21:14

OK Quick Install
OK Media
Outlook Notes
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Notes synchronization failed

OLERR:15-0002
OLERR:08-0001
Outlook Calendar
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Calendar synchronization failed

OLERR:15-0002
OLERR:06-0001
Outlook Contacts
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Contacts synchronization failed

OLERR:15-0002
OLERR:01-0001
Outlook Tasks
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Tasks synchronization failed

OLERR:15-0002
OLERR:0F-0001
-- Backing up psysLaunchDB to C:\Program Files\palmOne\strive\Backup\psysLaunchDB.PDB
-- Backing up Graffiti ShortCuts to C:\Program Files\palmOne\strive\Backup\Graffiti_ShortCuts.PRC
-- Backing up Saved Preferences to C:\Program Files\palmOne\strive\Backup\Saved_Preferences.PRC
OK Backup

HotSync operation completed on 06/12/06 15:21:18


--------------------------------------------------------------------------------






--------------------------------------------------------------------------------

HotSync operation started for striveahead on 06/12/06 15:19:02

OK Quick Install
OK Media
Outlook Notes
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Notes synchronization failed

OLERR:15-0002
OLERR:08-0001
Outlook Calendar
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Calendar synchronization failed

OLERR:15-0002
OLERR:06-0001
Outlook Contacts
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Contacts synchronization failed

OLERR:15-0002
OLERR:01-0001
Outlook Tasks
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Tasks synchronization failed

OLERR:15-0002
OLERR:0F-0001
-- Backing up psysLaunchDB to C:\Program Files\palmOne\strive\Backup\psysLaunchDB.PDB
-- Backing up Graffiti ShortCuts to C:\Program Files\palmOne\strive\Backup\Graffiti_ShortCuts.PRC
-- Backing up Saved Preferences to C:\Program Files\palmOne\strive\Backup\Saved_Preferences.PRC
OK Backup

HotSync operation completed on 06/12/06 15:19:05


--------------------------------------------------------------------------------






--------------------------------------------------------------------------------

HotSync operation started for striveahead on 06/12/06 15:08:29

OK Quick Install
OK Media
Outlook Notes
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Notes synchronization failed

OLERR:15-0002
OLERR:08-0001
Outlook Calendar
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Calendar synchronization failed

OLERR:15-0002
OLERR:06-0001
Outlook Contacts
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Contacts synchronization failed

OLERR:15-0002
OLERR:01-0001
Outlook Tasks
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Tasks synchronization failed

OLERR:15-0002
OLERR:0F-0001
-- Backing up Blazer Bookmarks to C:\Program Files\palmOne\strive\Backup\Blazer_Bookmarks.PDB
-- Backing up EAContentDB to C:\Program Files\palmOne\strive\Backup\EAContentDB.PDB
-- Backing up CarrierProfiles2 to C:\Program Files\palmOne\strive\Backup\CarrierProfiles2.PDB
-- Backing up locLDefLocationDB to C:\Program Files\palmOne\strive\Backup\locLDefLocationDB.PDB
-- Backing up ConnectionMgr50DB to C:\Program Files\palmOne\strive\Backup\ConnectionMgr50DB.PDB
-- Backing up NetworkDB to C:\Program Files\palmOne\strive\Backup\NetworkDB.PDB
-- Backing up locLCusLocationDB to C:\Program Files\palmOne\strive\Backup\locLCusLocationDB.PDB
-- Backing up HSTraceDatabase to C:\Program Files\palmOne\strive\Backup\HSTraceDatabase.PDB
-- Backing up P4Messages to C:\Program Files\palmOne\strive\Backup\P4Messages.PDB
-- Backing up NetworkProfiles2 to C:\Program Files\palmOne\strive\Backup\NetworkProfiles2.PDB
-- Backing up SMS Msg Database to C:\Program Files\palmOne\strive\Backup\SMS_Msg_Database.PDB
-- Backing up Blazer URL Autofill to C:\Program Files\palmOne\strive\Backup\Blazer_URL_Autofill.PDB
-- Backing up Blazer Field Autofill to C:\Program Files\palmOne\strive\Backup\Blazer_Field_Autofill.PDB
-- Backing up PhoneCallDB to C:\Program Files\palmOne\strive\Backup\PhoneCallDB.PDB
-- Backing up AddressCitiesDB to C:\Program Files\palmOne\strive\Backup\AddressCitiesDB.PDB
-- Backing up AddressCompaniesDB to C:\Program Files\palmOne\strive\Backup\AddressCompaniesDB.PDB
-- Backing up AddressCountriesDB to C:\Program Files\palmOne\strive\Backup\AddressCountriesDB.PDB
-- Backing up Blazer Cookies to C:\Program Files\palmOne\strive\Backup\Blazer_Cookies.PDB
-- Backing up iFDConfig to C:\Program Files\palmOne\strive\Backup\iFDConfig.PDB
-- Backing up PhoneFavorites2DB to C:\Program Files\palmOne\strive\Backup\PhoneFavorites2DB.PDB
-- Backing up Blazer Find Autofill to C:\Program Files\palmOne\strive\Backup\Blazer_Find_Autofill.PDB
-- Backing up ImageLib_imageDB to C:\Program Files\palmOne\strive\Backup\ImageLib_imageDB.PDB
-- Backing up ImageLib_mainDB to C:\Program Files\palmOne\strive\Backup\ImageLib_mainDB.PDB
-- Backing up CalendarLocationsDB-PDat to C:\Program Files\palmOne\strive\Backup\CalendarLocationsDB-PDat.PDB
-- Backing up psysLaunchDB to C:\Program Files\palmOne\strive\Backup\psysLaunchDB.PDB
-- Backing up Graffiti ShortCuts to C:\Program Files\palmOne\strive\Backup\Graffiti_ShortCuts.PRC
-- Backing up MIDI Ring Tones to C:\Program Files\palmOne\strive\Backup\MIDI_Ring_Tones.PDB
-- Backing up System MIDI Sounds to C:\Program Files\palmOne\strive\Backup\System_MIDI_Sounds.PDB
-- Backing up Saved Preferences to C:\Program Files\palmOne\strive\Backup\Saved_Preferences.PRC
-- Backing up AddressStatesDB to C:\Program Files\palmOne\strive\Backup\AddressStatesDB.PDB
-- Backing up AddressTitlesDB to C:\Program Files\palmOne\strive\Backup\AddressTitlesDB.PDB
-- Backing up Queries to C:\Program Files\palmOne\strive\Backup\Queries.PDB
-- Backing up FrameworkDB to C:\Program Files\palmOne\strive\Backup\FrameworkDB.PDB
-- Backing up CalculusDB to C:\Program Files\palmOne\strive\Backup\CalculusDB.PDB
OK Backup

HotSync operation completed on 06/12/06 15:08:56

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Comment
Question by:lentiniadmin
  • 2
5 Comments
 
LVL 6

Accepted Solution

by:
cbromley33 earned 125 total points
ID: 16890172
Have you created a 'note' in the NOTES section of Outlook with the name of the Treo 650 owner (the name that the treo has as the owner as well) in the note?  This is usually necessary for it to sync properly.
0
 
LVL 6

Expert Comment

by:cbromley33
ID: 17125941
I'm pretty sure that adding the note would take care of the issue here.  I use Treo 600's at work all the time, and it is a very similar issue.
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