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Print Spooler stops- Error 1000 & 1001

Posted on 2006-06-12
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Last Modified: 2008-01-09
Hi,

The Print Spooler service on our previously stable Windows Server 2003 Standard Ed (SP1) has recently started crashing. It may be coincidental, but:
a) It started happening shortly after running Windows updates for a handful of security patches.
b) It seems to happen every time we connect to it remotely with via Terminal Services.

The most detailed error given is:
"Faulting application spoolsv.exe, version 5.2.3790.1830, faulting module ntdll.dll, version 5.2.3790.1830"

We have two printers off this box, a Sharp MX-4501N and a Konica 7165. Per an previous suggestion on this site, I have tried reinstalling the latest vendor supplied drivers and restarting the spooler service. That didn't work.

We recently tried disabling "Connect client printers at logon" under Terminal Services Configuration. It's too soon to know if that helps. Thank you VERY much for your assistance!
Eric
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Question by:Flexcar
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7 Comments
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 16890860
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Author Comment

by:Flexcar
ID: 16891622
I have not tried CleanSpl. I'll try it as soon as possible, but I'll need to schedule an outage first. Any other suggestions?
Eric
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LVL 48

Expert Comment

by:Jay_Jay70
ID: 16891645
thats it from me, i looked a whole load of similar issues with hotfixes but none for that spooler im afraid
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Author Comment

by:Flexcar
ID: 16908033
It looks like the problem was resolved when we disabled "Connect client printers at logon" under Terminal Services Configuration.

Eric
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LVL 48

Expert Comment

by:Jay_Jay70
ID: 16908231
ah well done then
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