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Printing PDF files. It takes a long time to spool.

Posted on 2006-06-12
Medium Priority
Last Modified: 2008-02-01
I have been dealing with this printing issue for the last week. This user prints to this cannon copier/printer/fax it takes about 1 min for spooling 3 pages in adobe reader 7. The Computer is a Dell with a Pentium 4 2.8 GHz CPU and 512 RAM.

The things that I have tried to make it faster are:

- I changed it to not spool and to just print
- I have changed the options in the printer to make the quality less
- I have made sure that is it not trying to print it as an image cause I know that slows it down

and whatever else I have found on the internet. I am really in the need to find an answer to fix this problem. Also if the user prints to a different printer it is 20 times faster. But the cannon printer is closer to the user so I need to find the answer to get this fixed. Whatever help will be greatly helpful. If there is anything else you need to know to try and trouble shoot this feel free to ask and I will get the info you are asking for.
Question by:Smoken2337
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LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 16890852
How fast is the printer when you print from a different application? (e.g. MS Word)

Author Comment

ID: 16891512
It prints the page with out a delay at all. You don't even see the spooling at all.
LVL 44

Accepted Solution

Karl Heinz Kremer earned 1500 total points
ID: 16893039
Is this a new printer? If not, is the problem new?

My first action would be to go to the printer manufacturer's web page and download the latest driver. Acrobat is very demanding in regards to the driver, and I've seen problems caused by printer drivers that were too old.
Is this a PostScript printer?
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Author Comment

ID: 16898980
This is not a new printer. This is a new problem. I have other users that can print to this printer with out any issues in Adobe. Do you have any other ideas. I think it is a PCL driver. I will not be at this client untill next week. So I am not sure about the postscript driver, but I want to say about 98% that it is not setup that way.

Author Comment

ID: 16947669
I am increasing the points becasue i need to find an answer for this. I am hoping that someone will help out.

Expert Comment

ID: 17091563
Turn of any colating\sorting that might be setup in the printer options and then try again

Author Comment

ID: 17142574
I have got the computer to speed up on the spooling but now the printer is doing all the printing. I noticed that the printer was on PCL5e driver and so I reinstall the printer on the users computer with the PCL6 driver and that made it faster on her computer but now the printer is taking all the time to print them. So I will look at the colating\sorting and make changes to that and see what happens.

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