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WSUS Help - Machines outside of my domain are not reporting - machines in my domain are reporting

Hi

I have a single domain and some machines that are not in the domain all on the same network,

my machines in the domain report and update perfectly

however machines outside the domain are not working:

I have applied the local policy setting settings so that they all appear in my wsus and register with the wsus server, so all my computers are displaying in the computers.

However they are not reporting their status - they are updating from wsus and have been auto installing fine, but no reports :(

any ideas ???

the message is: This computer has not reported status yet.

thanks

Jay_Jay70

i wasnt aware that machines out of the network will report? WSUS will query client machines within the domain, thats all i have ever seen in my setups

Netman66

I have both domain and non-domain workstations reporting. Did you configure the reporting server in the Group Policy locally?

You'll find this in the "Specify intranet Microsoft update service location" element. The second box needs to be completed with the same info as the first.

Ken-doh

ASKER

yes,

I have that box completed, and the reg entry:

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate]
"WUStatusServer"="http://my-SUS-Server:8530"

Netman66

Is that the same as the first entry? They must be. You are sure about that port?

Ken-doh

ASKER

hi

they are the same as the first entry and I am 100% about the port, I use the server for other things so I didnt want to install on the standard port 80.
all the servers in the domain report and this value is correct.

alas its the none domain ones that dont....

Netman66

I'm looking at something now for you.

Netman66

You might want to look at this for now.

http://support.microsoft.com/kb/909131/en-us

Netman66

It looks like there's a new Service Pack out for WSUS - go figure.

http://support.microsoft.com/kb/919004/en-us

The issue in the first link is fixed by this SP.

Ken-doh

ASKER

Hi

I installed it a few days ago off the wsus that included the service pack

on another note. looking at the windowsupdate log files I have this:

-------------------------------------------------------------
2006-06-11      07:11:32      1728      bfc      AU      #############
2006-06-11      07:11:32      1728      bfc      AU      ## START ## AU: Search for updates
2006-06-11      07:11:32      1728      bfc      AU      #########
2006-06-11      07:11:32      1728      bfc      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {7E470762-895E-4581-ADDF-8D74956453B0}]
2006-06-11      07:11:32      1728      900      Agent      *************
2006-06-11      07:11:32      1728      900      Agent      ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2006-06-11      07:11:32      1728      900      Agent      *********
2006-06-11      07:11:35      1728      900      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-06-11      07:11:35      1728      900      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-06-11      07:11:35      1728      900      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-06-11      07:11:35      1728      900      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-06-11      07:11:35      1728      900      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-06-11      07:11:35      1728      900      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-06-11      07:11:35      1728      900      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2006-06-11      07:11:35      1728      900      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2006-06-11      07:11:35      1728      900      Misc      WARNING: DownloadFileInternal failed for http://cd-www-fs2:8530/selfupdate/wuident.cab: error 0x80190191
2006-06-11      07:11:35      1728      900      Setup      FATAL: IsUpdateRequired failed with error 0x80244017
2006-06-11      07:11:35      1728      900      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80244017
2006-06-11      07:11:35      1728      900      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80244017
2006-06-11      07:11:35      1728      900      Agent        * WARNING: Skipping scan, self-update check returned 0x80244017
2006-06-11      07:11:36      1728      900      Agent        * WARNING: Exit code = 0x80244017
2006-06-11      07:11:36      1728      900      Agent      *********
2006-06-11      07:11:36      1728      900      Agent      ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2006-06-11      07:11:36      1728      900      Agent      *************
2006-06-11      07:11:36      1728      900      Agent      WARNING: WU client failed Searching for update with error 0x80244017
2006-06-11      07:11:36      1728      900      AU      >>## RESUMED ## AU: Search for updates [CallId = {7E470762-895E-4581-ADDF-8D74956453B0}]
2006-06-11      07:11:36      1728      900      AU        # WARNING: Search callback failed, result = 0x80244017
2006-06-11      07:11:36      1728      900      AU      #########
2006-06-11      07:11:36      1728      900      AU      ## END ## AU: Search for updates [CallId = {7E470762-895E-4581-ADDF-8D74956453B0}]
2006-06-11      07:11:36      1728      900      AU      #############
------------------------------------------------------------

any ideas whats going on ?

Ken-doh

ASKER

the more I delve the more I am thinking its a permissions thing.

I dont think machines outside the domain are able to access the updates thing...

I am trying a few permission changes and will keep you posted

ASKER CERTIFIED SOLUTION

Netman66

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Ken-doh

ASKER

right

from the logs -
2006-06-13 15:42:39 1628 117c Report REPORT EVENT: {F7F6288A-2C82-477E-A467-384AEE0AB778} 2006-06-13 15:42:34+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.

so I am assuming that its going to start reporting now, i think it was an IIS permissions thing, I changed the folder permissions so the anon net account had access, as no one got spefic issue until i had an inkling,

I am going to split the points, hope thats ok, and fingers crossed it all starts reporting...

Ken-doh

ASKER

although I am gonna wait till i get a few reports in....

thanks for ur helps :)

Netman66

No problem.

Netman66

In our defence, you did tell us those computers were receiving updates ok. If that was truly the case, we wouldn't have mentioned permissions since you were certain they were updating.

Glad to assist.
NM

Ken-doh

ASKER

true...

well you can get most points then as u contributed more :)

Ken-doh

ASKER

infact - i didnt realise it was all you......

you can have em all :)

but i still dont have reports yet.....

Netman66

No, please split them up - I'm not greedy. :o)

Ken-doh

ASKER

Last status report: Not yet reported
Last contacted: 13/06/2006 15:36

hmmmmm... still no reports.......

but I will be patient for now

Netman66

Reboot one of them.

You have a 22 hour window unless you wake them up.

Ken-doh

ASKER

think i will wait

there running stuff and everytime i reboot ppl complain :\

:)

thanks for ur help

Jay_Jay70

please dont include anything i said. I have learnt a thing or two from this post from netman

Ken-doh

ASKER

all working :)

yay