?
Solved

Email Loop

Posted on 2006-06-13
6
Medium Priority
?
230 Views
Last Modified: 2010-03-06
HI All,

I sent an email via outlook 2000 to a client, the client has just phoned me up to say they have received the email around 30 times at this stage it appears to be going the client every 2 to 3 hours. I use a pop3 email anmd my client uses an exchange server 2003.

Any ideas as to why this might be happening, i am virus free as it my client i have ran spybot to check for spyware but all is clean.


Cheers
0
Comment
Question by:georgemildred
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 9

Expert Comment

by:Exchgen
ID: 16894615
hmmm...

Did we try shutting down the outlook client at your end?

I would also like you to check the size of your PST (if you are using any) and check if its over sized.

Raghu
0
 

Author Comment

by:georgemildred
ID: 16907123
Tried all that no joy, it seems to be looping because i sent him a htm attachment, is there anyway i can block the user repeatedly getting this email

Cheers
0
 
LVL 9

Accepted Solution

by:
Exchgen earned 2000 total points
ID: 16907231
If your pop is being hosted by your ISP you need to ask them to do this for you....

If the emails is going from your ISP to the destination exchange server, all you can do is block your domain for a day (may be) and then unblock.

I know it does sound stupid, but this is in case your ISP tells you there is nothing they can do.

Raghu
0
 

Author Comment

by:georgemildred
ID: 16907588
thats exaclty what they have said so how do i block my domain for a day or so to see? they are exchange server 2003 which i can access

cheers


0
 
LVL 9

Expert Comment

by:Exchgen
ID: 16907748
Add the sender domain in the sender filtering on the destination exchange 2003 server. Enable the same from the default smtp virtual server.

Restart routing enginer service and smtp service..

All is done.

You will get Sender filtering settings under global settings/message delivery

Raghu
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question