Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Windows XP will not Hibernate on my Dell Latitude D620 Laptop

Posted on 2006-06-13
3
819 Views
Last Modified: 2008-02-07
I have a Dell Latitude D620 laptop with Microsoft Windows XP sp2 installed.  I have installed all the latest patches from Microsoft.  I have Microsoft Office 2003 Small Business Edition with Business Contact Manager installed.  Again, I have installed all the latest patches from Microsoft.  

The laptop will go into Hibernate fine as long as Microsoft Word is not open.  As soon as I open Microsoft word it will not go into Hiibernate and I get a warning message in my event viewer stating the following:

Source: Win32k
Category: None
Event ID: 240

Description:
A request to suspend power was denied by WINWORD.EXE

When I click on the help link in the event properties I get a response from Microsoft that they have no additional information for this error.

Please help.

0
Comment
Question by:stoshsb
3 Comments
 
LVL 9

Accepted Solution

by:
AndreDekolta earned 500 total points
ID: 16894827
0
 

Author Comment

by:stoshsb
ID: 16896686
I have disabled the roaming profile because this is for a user on a laptop and he was finding it taking too long to log on to his laptop when he was away from the office.  The user profile settings on the laptop are now set to local and it will not allow me to change it back to roaming.

Second question is how do I redirect the application data folder back to the local profile?
0
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 16897376
Have alook at the command posted in the below link.
http://eventid.net/display.asp?eventid=240&eventno=2244&source=Win32k&phase=1
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
windows explorer hangs on my computer after random time 18 78
Toshiba Satellite 5 161
XP won't boot 27 155
Error login w2012 domain 6 98
Most of the time we are in fix when all of sudden our systems behave weirdly.  Such problems cost time and effort... so it's best to take some preventive actions so that we can avoid such issues or overcome such problems more easily. Preventive M…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question