Track Changes 'pop-up' with who made the change and when they made it not showing up

Normally when you have Track Changes turned on, and someone makes a change, the change is in a different color and is underlined.  Then there is a ballon over to the side with what the change consists of.

Well I have a user who uses this function frequently and now something funky is going on.

Normally, you can put your mouse cursor over one of the underlined changes.  After a few seconds, a yellowish pop up will appear.  This pop up contains who made the change and when the change was made.

For Example:  BSmith, 6/13/2006  10:15AM; Inserted:   The cat jumped over the lazy fox.


For some reason, this pop up does not come up.  I have ran a Detect and Repair, have all the latest service packs and updates.  We are running Office 2003 on Windows XP.


Any help would be greatly appreciated.
mwsparrowAsked:
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GrahamSkanConnect With a Mentor RetiredCommented:
On the Reviewing toolbar, there is a 'Show' dropdown. One of the items is 'Balloons' with three selections on the fly-out. Try changing this selection, especially if it is currently 'Never'.
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mwsparrowAuthor Commented:
Thank you for the suggesstion GrahamSkan but I actually just figured out the answer to my question. After I reloaded Office, I noticed nothing changed.  So then I decided it had to be an option or setting somewhere.

I renamed the Normal.dot file but still nothing.

I decided to go up to Tools --> Options.  Under the View Tab the top section is called "Show".

Well the option for Screen Tips was unchecked so I checked it and that solved the issue.

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GrahamSkanRetiredCommented:
Ah, wrong guess. Yes that would do it. Thanks
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