Crystal 11 export to editable word (rtf)
Posted on 2006-06-13
I have an end user who has the option to export to editable word. However, when she chooses the export option nothing happens. she doesn't get the error stating couldn't export. she doesn't get the message box with the option to cancel exporting. She doesn't receive any message or box and the export never occurs. I am aware that the dll's Crxf_rtf.dll
are the dll's which give the option of using this export and they are both there and have an August 2005 date associated, which is the correct version of dll's. We have attempted exporting to application and it doesn't launch the application. We have attempted to save to disk and it doesn't create the document. Am I missing dll's? Could it be a security issue, even though when logged in as Administrator it still doesn't work.
Please help. Thank you,