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XP Print Spooler will not stop on reboot

Posted on 2006-06-13
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Last Modified: 2009-02-10
HI all.
I see no printers in the printer folder and print spooler is maxing out the cpu (99%). Just got this unit in for service so I don't have any history. How do I stop the print spooler without interfering with future print jobs??

Thanks again, Clint
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Question by:clintstewart
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5 Comments
 

Author Comment

by:clintstewart
ID: 16896728
OOps! There are three printers in the printer folder and I want to uninstall them all.
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Author Comment

by:clintstewart
ID: 16897218
Ok I have all printers deleted except for HP deskjet 3320 and it has one doc in queue. Cancelling print will not respond and it keeps coming back after every boot. I have tried to delete printer and that does not work. How to un-install printer while it still has print job in queue that it will not delete??

Thanks, Clint
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LVL 8

Accepted Solution

by:
thoffman earned 500 total points
ID: 16899873
1) Bring up the task manager (CTRL + SHIFT + ESC)
2) Go to the processes tab
3) Select spoolsv.exe
4) Click End Process
5) Go to %windir%\system32\spool\printers
6) Delete everything in there
7) Start/Run/Net start spooler

The problem you're having is that there's a print job in the queue that's crashing the spooler. When you reboot, it restarts the spooler and restarts the job. The above steps will stop the spooler, delete all jobs from all prints, then restart the spooler so you can send print jobs.
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Author Comment

by:clintstewart
ID: 16906020
Thank you thoffman for a job well done!

Clint
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LVL 8

Expert Comment

by:thoffman
ID: 16908977
Glad I could help. I wind up doing that quite often, but usually when dealing with pre-beta printer drivers. It's relatively rare for production drivers to have spooler-killer jobs like that, but it does happen.
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