Recipient Policy Problem

We are using SBS2003 and have added a user but their email addresses etc. are not populating and they are not found in the GAL.  Even if I add them manually it doesn't work.  I have tried to edit the recipient poilcy, rebuild and update but still no joy - any ideas?
PowerhousecomputingAsked:
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Jeffrey Kane - TechSoEasyConnect With a Mentor Principal ConsultantCommented:
It's not an SBS issue, it's an Exchange feature.  That behavior is by design.

Jeff
TechSoEasy
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
How did you add the user?  With the add-user wizard?  If so, which template did you use?

Also, did you log in with the user's account yet?  You need to do that for the mailbox to be created.

Jeff
TechSoEasy
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PowerhousecomputingAuthor Commented:
I restarts Exchange SA - all is fine now.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
That would do the same thing as logging them in, I guess.

Jeff
TechSoEasy
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life_jCommented:
I think its a known issue with SBS.just wait for a day or so and It would appear in the GAL.
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