We help IT Professionals succeed at work.
Get Started

Debugging Tools error about wrong symbols

semmelbroesel
on
3,648 Views
Last Modified: 2012-06-27
Anyone here with experience with the Windows Debugging Tools Windbg?

I found that by coincidence one day while trying to figure out a BSOD, and it has worked so wonderfully for me for a few clients.

But today I sent a minidump over the internet onto my PC to analyze, and I am getting an error message:

***** Kernel symbols are WRONG. Please fix symbols to do analysis.
Unable to load image watchdog.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for watchdog.sys
*** ERROR: Module load completed but symbols could not be loaded for watchdog.sys
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: watchdog!_DEFERRED_WATCHDOG                   ***
***                                                                   ***
*************************************************************************


The only thing I can think of is that the computer I got this minidump from is running XP Home, and I am running XP Pro.

Any idea how I can get the debugger to work anyway? Where can I get these symbols it talks about?
Or am I doing something wrong?

Thanks!
Comment
Watch Question
Top Expert 2006
Commented:
This problem has been solved!
Unlock 1 Answer and 9 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE