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Debugging Tools error about wrong symbols

Posted on 2006-06-13
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Last Modified: 2012-06-27
Anyone here with experience with the Windows Debugging Tools Windbg?

I found that by coincidence one day while trying to figure out a BSOD, and it has worked so wonderfully for me for a few clients.

But today I sent a minidump over the internet onto my PC to analyze, and I am getting an error message:

***** Kernel symbols are WRONG. Please fix symbols to do analysis.
Unable to load image watchdog.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for watchdog.sys
*** ERROR: Module load completed but symbols could not be loaded for watchdog.sys
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: watchdog!_DEFERRED_WATCHDOG                   ***
***                                                                   ***
*************************************************************************


The only thing I can think of is that the computer I got this minidump from is running XP Home, and I am running XP Pro.

Any idea how I can get the debugger to work anyway? Where can I get these symbols it talks about?
Or am I doing something wrong?

Thanks!
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Question by:semmelbroesel
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venom96737 earned 300 total points
ID: 16898767
well if its connected to the internet you could use this command so it will take them right off the microsoft site.
kd -y srv*c:\symbols*http://msdl.microsoft.com/download/symbols -i c:\windows\i386 -z c:\windows\minidump\minidump.dmp

if you want the GUI version use this command:
windbg -y srv*c:\symbols*http://msdl.microsoft.com/download/symbols -i c:\windows\i386 -z c:\windows\minidump\minidump.dmp

this is assuming your i386 is still in c:\windows and all that
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by:semmelbroesel
ID: 16899866
Cool!
Do I have to add the -z part or can I keep opening dump files using the GUI?
I'll try it without -z because I am too impatient with new toys to wait for an answer ;-)

Thanks very much!

Are there any tutorials for the debugger? I am quite certain I am not even using a tenth of its potential in finding the source for Windows problems...


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Author Comment

by:semmelbroesel
ID: 16899890
Dang, whoever installed my laptop before I got it didn't leave the i386 folder on - there is one that's about 520MB in c:\windows\ServicePackFiles\i386, and a few smaller ones.
Will it work without, and how can I get the folder in there - just copy it from the Windows CD?
Thanks again!
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Author Comment

by:semmelbroesel
ID: 16899896
And another problem (which I should have seen coming): I can't create a shortcut with asterisks... Maybe a batch file will work instead...
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Author Comment

by:semmelbroesel
ID: 16899911
OK, it did work better than before, so thanks again for the information so far!

What are these symbols it is talking about anyway?

(I'll stop now and leave the debugger alone until tomorrow *g*)
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by:venom96737
ID: 16902061
Its the symbols the debugger needs to understand what the minidump is saying thats all it is just like a decifer key.
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LVL 15

Expert Comment

by:venom96737
ID: 16902092
and yeah just copy the folder from your cd and it should work great
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by:semmelbroesel
ID: 16902256
Thanks a lot!
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by:venom96737
ID: 16902312
Your welcome have fun debugging!!!!!
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