Server.....You might not have permission to use this network resource. An internal error ocurred.
Posted on 2006-06-13
I have a Windows XP SPK1 on a Server 2003 domain network. The computer got infected with at least 17 worms (My CA Antivirus software did not recognized the infections).The Symantec free scanning software found those pesky items. I used the following removal tools (Ad- Adware 6, Hijack this, and CWShredder).
The Ad-adware6 removal tool, removed the Wsaupdater.exe file. After the first reboot I could not log on to either the network or the local machine (not even in safe mode). I followed the instructions from Microsoft’s support knowledge base article number 892893 and EUREKA I was able to log on (into the domain and also to the local computer) as the domain administrator and also as the user.
After, following Symantec’s instructions in how to remove the worms (some of the instructions required me to use their removal tool, others required me to remove the bad things manually from the registry). I scanned the computer and great news, no more Adware was found. Now we are able to access the internet with no pop ups or get redirect to other sites. Of course, I’m able to log on as Admin (domain) and also as the user.
Later, I discovered that I can not access any of the map network drives nor as the administrator (domain) or as different users.
I tried to access the server directly from “My network places" but I'm getting the following error “Server..... Is unavailable. You might not have permission to use this network resource. An internal error occurred".
How can I fix this? If I log on as the Admin (domain) why the computer is telling me that I do not have permissions? FYI, I see the computer on my AD.
FYI, I followed the instructions in Microsoft Article KB #913628 and the "Value Data box isalready set to 0"