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Unable to configure Outlook on server

Posted on 2006-06-14
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Last Modified: 2010-04-08
I have installed Outlook 2003 on a Windows Server 2003 server. The installation-process was without errors of any kind.

Now when I try to configure outlook to use a specific user-account (the same as the login-account), I just can't get further than the screen where I have to chose wether it should be Exchange, POP3 and so on. The screen is greyed out.
http://gwaihir.eva.dk/OL_Error.gif shows what I get (It is in danish, but I'm sure you all are familiar with the screen anyway).

The account I use to login to the server with is a domain account. The account are member of Domain Users and Domain Admins.

What is happening or rather what should I do to make it happen?


Best Regards
Kasper K
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Question by:Kasper Katzmann
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by:LuckyLuke57
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Hi Kasper_K,

The 2 first options in
Tools / email-accounts
are ADD and VIEW
Did you get the grayed out-screen when you choose for ADD?

Lucky Luke
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by:Kasper Katzmann
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Thats exactly what happens. When I choose ADD (or VIEW - ADD) I get that screen.

/Kasper K
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by:LuckyLuke57
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Then it seems to me that the administrator of the exchange server didn't give you sufficient rights to add accounts.
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by:Kasper Katzmann
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Well, now the account are member of Domain Users, Domain Admins, Enterprise Admins, Exchange Domain Servers, Exchange Enterprise Servers.

But still the same error.


/Kasper K
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Author Comment

by:Kasper Katzmann
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And I have logged off and on.

/Kasper K
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by:LuckyLuke57
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Kasper_K,

Sorry, don't have any further suggestions.

Lucky Luke
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by:Kasper Katzmann
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I replaced the "mapi.dll" with the one on the exchange server. After that I could configure outlook.

/Kasper K
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