Unable to do an online backup of the information store
Posted on 2006-06-14
I am running a Windows NT 4.0 with MS Exchange 5.5 Enterprise Edition. We are running Veritas Backup Exec. Apparently since the last 10 days, the backup gets aborted when it reaches the IS. Unfortunately the last successful backup is of last monthend. We are planning to move all the mailboxes to a temp server and then delete the priv.edb as the solution seems to be fine and we can do it.
We are also running a Desktop Fax application Facsys 4.7 which is integrated to Exchange 5.5 and see an existence of the connector, etc. on the mailbox resources. We would like to know if we were to delete the priv.edb and recreate it, would it impact the Facsys applications.
The error that we recieve on the backup log is below and have understood it to be JET related error and the database is corrupt and either has to be restored from a good backup or otherwise recreate the the priv which seems to be a better solution.
"The Exchange Store service is not responding. Backup set aborted."