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iam install windows 98 on HP DX2000 desktop computer when i finsh i found the IDE not install and i can not see CD ROM and printer port conflict with audio device

Posted on 2006-06-14
Medium Priority
Last Modified: 2006-11-18
iam install windows 98 on HP DX2000 desktop computer when i finsh i found the IDE not install and i can not see CD ROM and printer port conflict with audio device and USB the Mother borad is Intel(R) 82865G  and i do not have the CD of mother borad

it urgent

Question by:nasemabdullaa
  • 4
LVL 30

Expert Comment

ID: 16901384
http://h18007.www1.hp.com/support/files/hpcpqdt/us/download/20521.html     Software and Drivers - download Intel Chipset Support for Windows, A

Download the drivers from there
LVL 30

Expert Comment

ID: 16901387
P.S. Win98 first edition is not supported. Make sure you have Win98 Second Edition

Author Comment

ID: 16908865
iam use windows 98 SE and i still have the problem
LVL 30

Accepted Solution

callrs earned 2000 total points
ID: 16908976
Try this:
1- Go to http://welcome.hp.com/country/us/en/support.html
2- Search there for: HP DX2000, and hit the >> arrow beside the search field
3- Click the "Microtower " or "Slim tower" link
4- Click the ">>Active Chat..support experts are available to assist you" link, wait 'til you're connected with a tech person, and tell them of your problem.

(Step 4 also has Troubleshooting guides etc., but try the HP tech support)

(Note -Step 2 also has "Start Detection" button to auto-detect your computer, instead of you typing its name in)

If you are in USA you can also call hp at 1-800-633-3600:
http://h21007.www2.hp.com/dspp/tech/tech_TechDocumentDetailPage_IDX/1,1701,7864,00.html     HP aC++ support information - HP DSPP

If outside the USA, there's a link there with info.

LVL 30

Expert Comment

ID: 16916088
Thansk for the A.

What finally fixed the problem?

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