Solved

Mailbox Size Larger than it's contents

Posted on 2006-06-14
4
192 Views
Last Modified: 2010-05-18
Running Exchange 2003/Outlook 2003 - One of our users mailboxes reports its size as: Total Size (including subfolders) 263411 KB, but looking at the individual folders within the mailbox, it only adds up to 25mb! Any ideas what might be causing this? Thanks.
0
Comment
Question by:MadJock
4 Comments
 
LVL 9

Expert Comment

by:AndreDekolta
ID: 16901486
Sounds like "Information Store" corruption.  I want to be careful about giving you the wrong direction/information since you're using Exchange 2003.  So, try researching this to see if it really matches your situation.  See...

http://support.microsoft.com/kb/324358
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B828068

Andre...
0
 
LVL 76

Accepted Solution

by:
David Lee earned 250 total points
ID: 16903389
Hi MadJock,

Posts in public folders also count.  There's also a disconnect in how size is reported in Outlook.  It's even more apparent if you look at the size of the mailbox on the Exchange server.  The sizes almost never match and I've yet to find a suitable explanation on why there isn't one consistent number.

Cheers!
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Find out what you should include to make the best professional email signature for your organization.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question