GroupWise Error [D11B] There are too many items to display them all
Posted on 2006-06-14
I've just taken over administration of a Groupwise 6.01 system and am having trouble with just 1 user from a total of 25.
The particular account is regularly accessed by 12 Sales staff, and a high percentage of their work is email based. Emails are then Forwarded from the central account to their individual accounts for action.
They have NEVER deleted anything from the 'Sent Items' folder since the system was installed in 2002.
The Sent Items folder was huge, MONSTROUS......... literally hundreds of thousands of entries in the one folder...
I have now deleted all but the last few weeks....
However, the 'Mailbox' folder now takes approx 20 secs to open. Sometimes longer. There are never more than 10 or 20 emails in it, they are always promptly forwarded to the appropriate account.
If I rightclick and bring up 'Properties', there is a 1 to 2 minute delay, the Contains: label says Counting Contents, please wait.
An error Box then pops up 'GroupWise Error [D11B]' with the messsage 'There are too many items to display them all. you may use filtering.......etc'
The property then reads 'Contains: 0 Received Items, 65535 Sent Items, 0 Posted items, 0 Draft items.
The value '65535 Sent items' looks much like an integer overflow to me......
There WERE obviously far more than that but now there are only 3250 (approx.... I'm not THAT sad).
Anyway, I'd really like to tidy this up as soon as possible. The boss is back off holiday soon, therefore... 500 points.