Strange one this - I have a user who was away on leave for the last month and when they came back had only 7 emails in their inbox - YET there are about 100 in Exchange when I use the message tracker in ESM.
The account was not disabled (or else no email would arrive!) - no client or server rules were set and I have reset all views so that mails to try and get mail to push from exchnage down to the client.
also the user is well within send + recieve limits
suggestions to push the mail onto client?
Anything in deleted item retention?
Anyone else have access to this mailbox?
Does the user have access to this mailbox box via POP3?
Emails don't tend to disappear without some kind of human interaction,
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