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MS Word background purple and Outlook cannot send email using word

Posted on 2006-06-14
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Last Modified: 2008-02-01
Outlook:  when sending an email everytime I click send it says
Microsoft Office Word
Unspecified error

So I disabled word as the default editor in outlook and email sends fine

Word:

Obviously it's word that is the problem, so I opened word and the background stays purple constantly. The text was defaulting to white.

I reset the settings to default and now the text is black and the background of the paper is still purple.

I deleted all the normal.dot files I found as well.

Anyone ever had this happen?
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Question by:bbrunning
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7 Comments
 
LVL 10

Author Comment

by:bbrunning
ID: 16904379
Okay so I found this article and did what it said

http://www.winguides.com/registry/display.php/1226/

mine was office 11.0

Now it reset word but sending email using word I now get this error

Microsoft office word
interface not registered
0
 
LVL 10

Author Comment

by:bbrunning
ID: 16904423
Alright fixed it

winword.exe /regserver
then
Start-> Run; Regsvr32.exe %Windir%\System32\Ole32.dll

all done
0
 
LVL 20

Expert Comment

by:dopyiii
ID: 16916010
Just a hindsight comment:

 I wish that I'd posted my article for you: http://howtotroubleshoot.blogspot.com/2005/10/how-to-clean-word.html.  I'm sorry that I wasn't on top of things for you.  Maybe it'll come in handy next time.

Good job on getting it fixed!
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Expert Comment

by:ttrus
ID: 17039316
Regsvr32.exe %Windir%\System32\Ole32.dll
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Expert Comment

by:dopyiii
ID: 17209713
I agree with a PAQ and refund.
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Accepted Solution

by:
DarthMod earned 0 total points
ID: 17232174
PAQed with points refunded (250)

DarthMod
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