Solved

MS Word background purple and Outlook cannot send email using word

Posted on 2006-06-14
7
417 Views
Last Modified: 2008-02-01
Outlook:  when sending an email everytime I click send it says
Microsoft Office Word
Unspecified error

So I disabled word as the default editor in outlook and email sends fine

Word:

Obviously it's word that is the problem, so I opened word and the background stays purple constantly. The text was defaulting to white.

I reset the settings to default and now the text is black and the background of the paper is still purple.

I deleted all the normal.dot files I found as well.

Anyone ever had this happen?
0
Comment
Question by:bbrunning
7 Comments
 
LVL 10

Author Comment

by:bbrunning
ID: 16904379
Okay so I found this article and did what it said

http://www.winguides.com/registry/display.php/1226/

mine was office 11.0

Now it reset word but sending email using word I now get this error

Microsoft office word
interface not registered
0
 
LVL 10

Author Comment

by:bbrunning
ID: 16904423
Alright fixed it

winword.exe /regserver
then
Start-> Run; Regsvr32.exe %Windir%\System32\Ole32.dll

all done
0
 
LVL 20

Expert Comment

by:dopyiii
ID: 16916010
Just a hindsight comment:

 I wish that I'd posted my article for you: http://howtotroubleshoot.blogspot.com/2005/10/how-to-clean-word.html.  I'm sorry that I wasn't on top of things for you.  Maybe it'll come in handy next time.

Good job on getting it fixed!
0
What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

 

Expert Comment

by:ttrus
ID: 17039316
Regsvr32.exe %Windir%\System32\Ole32.dll
0
 
LVL 20

Expert Comment

by:dopyiii
ID: 17209713
I agree with a PAQ and refund.
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 17232174
PAQed with points refunded (250)

DarthMod
Community Support Moderator
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Have you ever had the experience that you had to follow 10 steps over and over again every time when you need to nicely forward an important email to your manager? Fear no more! With the help of the Quick Steps feature in Outlook 2010, your old chor…
Entering a date in Microsoft Access can be tricky. A typo can cause month and day to be shuffled, entering the day only causes an error, as does entering, say, day 31 in June. This article shows how an inputmask supported by code can help the user a…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now