Solved

HTML e-mails are reformatted with Word as e-mail editor

Posted on 2006-06-14
4
227 Views
Last Modified: 2012-05-05
I have a webpage that sends e-mail to users in an HTML format. When they get it it looks great. When they forward it and have word set as the default editor it reformats the HTML code so all the images are real size. When I turn off word as the editor it works great. Is there anyway to keep word from messing with the HTML code? I know you shouldn't use word to edit the e-mails but they like the spell check features.
0
Comment
Question by:t1clausen
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 9

Expert Comment

by:AndreDekolta
ID: 16905193
Use rich text instead...
0
 
LVL 2

Author Comment

by:t1clausen
ID: 16905230
I need to leave it as HTML as it has formatting and other HTML features. It's a sales brochure.
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 16905760
Greetings, t1clausen !

You can use HTML as editor and turn off MS Word as editor.  In Outlook go to Tools > Options > Mail Format. Uncheck MS as editor.  It reverts to Outlook HTML as editor.

If you need MS Word as editor, then there may be option in MS Word itself to not resize image. Check in MS Word Options menu.

Best wishes!
0
 
LVL 9

Expert Comment

by:AndreDekolta
ID: 16906522
Thanks war1...

As war1 mentioned> In Word try:

Change the format of e-mail messages  
Show All
Hide All
To send e-mail in Word by using Microsoft Office Outlook 2003, you must first set up an e-mail account in Outlook. You must also set up an Outlook profile for your e-mail account. If you chose not to add an e-mail account when you installed Outlook, or if you canceled the new account wizard, the Send button is unavailable.

For more information about setting up an e-mail account and an Outlook profile, click the link in the See Also box, which is visible when you are connected to the Internet.

By default, Word uses HTML format for new e-mail messages, but you can change to plain text or rich text format (RTF) (rich text format (RTF): A file type used to transfer formatted text documents between applications, even those that run on different platforms, such as IBM and Macintosh.).

Open Outlook.
Note  Open Outlook even if you currently use Word as your e-mail editor.

In Outlook, on the Tools menu, click Options, and then click the Mail Format tab.
Click the arrow next to the Compose in this message format box, and then click HTML, Plain Text, or Rich Text.
 
 See Also  
About message formats
About plain text messages
Add or remove an e-mail account
Change the default font for e-mail messages
 
Andre...
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question