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Losing access to shares - Backup Browser issue?

Posted on 2006-06-14
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Last Modified: 2008-01-09
I am a temp fill in here at present - Environment = Win2k servers in a peer to peer setup, one server acting as dual SFTP server and webserver - 5 other servers in various roles.  Norton AV recently installed on the webserver and detected and quarantined "W32.Spybot.Worm ".  There is a regularly recurring issue (several x/day) where network shares on the webserver (which are necessary for Day to Day business procedures) become unavailable to the network.  "unable to connect" or some error message akin to that.  Rebooting the webserver always relieves the problem for several hours.  The system and app logs have the below listed errors and warnings in a repeating manner (The redirector warning is persistently recurring every few minutes and appears to eventually cause the Browser shutdown after a certain number of redirector attempts or some period of time) and it would appear that our ability to access the shares ends with the backup browser stopping. Also we periodically lose the capability to correctly restart the server (requires a physical shutdown utilizing the on/off button of the server) - I do not know whether this issue is related or not.

Can anyone suggest a plan of action?  Where can I find the applet or program that deals with the primary and backup browser configuration?  Is it likely that the -  "Security policies are propagated with warning"  - message is tied into this?  Any comments or recommendations appreciated!

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From EZ2 Server

FtpCtrs - Warning
Unable to collect the FTP performance statistics.  The error code returned by the service is data DWORD 0.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
----------------------------------------------------

From EZ1 (Webserver)

-------------------- System Log ---------------------------------------------------------------

Warning - MrxSmb
The redirector was unable to initialize security context or query context attributes.

Error - Browser
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{088283B9-D068-4955-AE48-70755308E992}. The backup browser is stopping.

Warning - Browser
The browser was unable to retrieve a list of servers from the browser master \\EZ2 on the network \Device\NetBT_Tcpip_{01C8CDE6-301D-4C30-8599-CD71D1F6422B}. The data is the error code.

--------------------------Application log --------------------------------------------
SceCli - Warning

Security policies are propagated with warning. 0x5 : Access is denied.

For best results in resolving this event, log on with a non-administrative account and search http://support.microsoft.com for "Troubleshooting Event 1202s".

EventSystem - Warning
The COM+ Event System failed to fire the Logoff method on subscription {3CE5891C-0268-4DA9-BFBE-F81CF6EAE7E3}.  The subscriber returned HRESULT 8007000E.

FtpCtrs - Error
Unable to collect the FTP performance statistics.  The error code returned by the service is data DWORD 0.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
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Question by:tometh
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papimichel earned 2000 total points
ID: 16906986
I think I had this issue once. If I remember correct, you should check the subnet masks on all computers in the network (and make sure all of them are in the same net). another reason it could happen is id one of your computers on the network has another Network Card with an ip address that does not belong to the network.
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by:papimichel
ID: 16906996
It'd be better if you configued DHCP server on the net. (If not configured yet) :)

Yours,
MIchel.
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Author Comment

by:tometh
ID: 16907466
Can you set up DHCP without a domain?
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Expert Comment

by:papimichel
ID: 16907501
of course. go to DHCP under administrative tools. (win2k/2003 server)
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