OWA WILL NOT DISPLAY MAIL IN INBOX

Hello;
 
I need some help on owa, when I log on I don't see any mails, but if I use outlook at work, I see all the mails in inbox.  Also I just changed my PC, and I can not open my archive folder.  How can I set it up to open my archive.
 
Thank you;
ctwallaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Frank2005Commented:
You need to check a couple of things.  Your desktop email may be dumping all the messages to your desktop and not saving them on the server.  If that is the case then you would not see anything when you use OWA.  Outlook has to point to the exchange server where the data should be held if configured properly.  Then you would be looking at the same data either from your desktop or from the internet.  You chould check by looking at your email account...it should be setup as an exchange account and be pointed to your mail server.  

As for archive, that is when you tell the exchange server to dump what it is holding on the main server to your local hard drive on your desktop so if you were using the internet, it would not be there.  It would be at your desktop.

I may have just confused the issue but it sounds like a configuration issue.  Perhaps that is the way your IT has it set up to lessen the impact on the server and it's storage.

Frank
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
simonpainterCommented:
It sounds like you are using PST files... can you check the root of the folder structure above your inbox and see if it says "Mailbox - <yourname>" or "Personal Folders" (obviously replace <yourname> with your actual name.

The archive folder structure will be in a PST file in C:\Documents and Settings\<yourusername>\Local Settings\Application Data\Microsoft\Outlook or somewhere like that on the OLD machine. Do a search of the C: drive for *.pst and you will find it.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.