Solved

OWA WILL NOT DISPLAY MAIL IN INBOX

Posted on 2006-06-14
4
730 Views
Last Modified: 2008-01-09
Hello;
 
I need some help on owa, when I log on I don't see any mails, but if I use outlook at work, I see all the mails in inbox.  Also I just changed my PC, and I can not open my archive folder.  How can I set it up to open my archive.
 
Thank you;
0
Comment
Question by:ctwalla
4 Comments
 
LVL 2

Accepted Solution

by:
Frank2005 earned 125 total points
ID: 16907187
You need to check a couple of things.  Your desktop email may be dumping all the messages to your desktop and not saving them on the server.  If that is the case then you would not see anything when you use OWA.  Outlook has to point to the exchange server where the data should be held if configured properly.  Then you would be looking at the same data either from your desktop or from the internet.  You chould check by looking at your email account...it should be setup as an exchange account and be pointed to your mail server.  

As for archive, that is when you tell the exchange server to dump what it is holding on the main server to your local hard drive on your desktop so if you were using the internet, it would not be there.  It would be at your desktop.

I may have just confused the issue but it sounds like a configuration issue.  Perhaps that is the way your IT has it set up to lessen the impact on the server and it's storage.

Frank
0
 
LVL 5

Assisted Solution

by:simonpainter
simonpainter earned 125 total points
ID: 16907884
It sounds like you are using PST files... can you check the root of the folder structure above your inbox and see if it says "Mailbox - <yourname>" or "Personal Folders" (obviously replace <yourname> with your actual name.

The archive folder structure will be in a PST file in C:\Documents and Settings\<yourusername>\Local Settings\Application Data\Microsoft\Outlook or somewhere like that on the OLD machine. Do a search of the C: drive for *.pst and you will find it.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Suggested Solutions

Resolve DNS query failed errors for Exchange
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now