Notebook having serious issues...
Posted on 2006-06-14
A customer called me and said her notebook worked last night, but that this AM, she has an error when she tries to log in. The error was that the c:\windows\system32\config\system was corrupt. I did some googling and worked out that problem. Now, when the notebook boots, I get this:
When trying to update a password the return status indicates that the value provided as the current password is not correct (generated by lass.exe)
After tons of googling and KB articles, I've gotten no where. I could install XP over itself, but she would have to reinstall all apps and reconfigure the notebook. A GREAT deal of work has gone into configuring the notebook and she really doesn't want to do that.
I've checked it for sasser, used the Offline Crack to turn off the repair tool password (which did not work by the way) and I'm at a loss. When I try to run the Repair tool after booting off the CD, no password works. This is after I used the Offline Crack to reset the Restore Mode password to a known password.