Solved

Printer Setup Repair Application Will Not Accept My Admin Password

Posted on 2006-06-14
4
937 Views
Last Modified: 2013-11-17
I have been trying for days to run Fixamac's Printer Setup Repair 5.0.5 on my computer. I have been able to run it on every other Mac in my office (we have 10), but it will not run on my Mac OS 10.4.6 because it won't accept my admin password.

It says: "Unable to complete the process. Error type 1. Security API failed with error -60008.. Please try again."

This is frustrating, because every other application on my computer accepts the user name and password. I've also checked in Terminal to change my root password, and made sure in NetInfo Manager that my root user is enabled. It all seems to be fine.

Since I ran a Norton anti-virus scrub a week ago, a lot of things have gone awry with my computer. The printer won't even spool (hence the Printer Setup Repair), I cannot access our remote network server through Apple-K (it simply freezes up when I try to select the volume to mount) and now this.

Any thoughts?
0
Comment
Question by:ckincade
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 23

Accepted Solution

by:
brettmjohnson earned 500 total points
ID: 16913218
> Since I ran a Norton anti-virus scrub a week ago, a lot of things have gone awry with my computer.
> The printer won't even spool (hence the Printer Setup Repair), I cannot access our remote network
> server through Apple-K (it simply freezes up when I try to select the volume to mount) and now this.

Some people will never learn.   There are two sure-fire ways to screw up Mac OS X:
   - Boot into Mac OS 9 and delete critical unix system files and directories.
OR
   - Run any Norton utility.

At least the first one is easier to recover from.
0
 

Author Comment

by:ckincade
ID: 16913976
So what are you telling me? Am I looking at a re-installation?
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question