New Hardware Wizard Keeps trying to install CD and DVD drives
Posted on 2006-06-14
I am having a problem with a clients comptuer. Every time he starts up the comptuer the Found New Hardware Wizard pops up and wants to install the DVD Drive. My client put the DVD Drive in himself and the drive is functioning properly, but every reboot wants to install the drive and the wizard can never find the driver and says the hardware will not work properly, but in reality it does. There are no Exclamation marks next to the drive in device manager. There is another CD Drive in there as well that was working fine until I uninstalled it today, now the Hardware wizard is popping up and trying to install both devices at boot. (Mind you, both drives are functioning without issue). How can I stop this detection at every boot.
I am not at the clients site now, I will be going there tomorrow, so any suggestions would be appreciated.
Note: The client installed a new laserjet printer not too long ago as well, but there is no issue with the printer being detected at every reboot. Thought I might mention this because everything I found on Google regarding the annoying New Hardware Wizard was related to printers.