?
Solved

Reciving multiple emails from client with attachement Outlook Express

Posted on 2006-06-14
11
Medium Priority
?
259 Views
Last Modified: 2010-04-08
Norton says machine is clean but whenever she sends email with attachement receivee gets numerous copies of same email.  What is it?

0
Comment
Question by:Stardotstar
  • 6
  • 5
11 Comments
 
LVL 97

Expert Comment

by:war1
ID: 16908545
Greetings, Stardotstar !

This problem is often cause by Norton antivirus (or any antivirus) checking of outgoing mail.  Disable antivirus checking of outgoing emails. Reboot the computer and test.

Best wishes!
0
 

Author Comment

by:Stardotstar
ID: 16908562
Well it was unchecked and we checked it.  Will try again.
0
 

Author Comment

by:Stardotstar
ID: 16908688
Did it and still sends multiples.
0
Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

 
LVL 97

Expert Comment

by:war1
ID: 16908730
Startdotstar,

Maybe the problem is on the recipient's end.  What type of extension on attachment? Some Outlook email client rejects certain type of attachments.

Does the problem occur only with the one recipient, or any recipient?  

What email client does the recipient use?  If Gmail, Gmail rejects many attachments.
0
 

Author Comment

by:Stardotstar
ID: 16908745
jpegs

and it is anyone she sends an email with an attachment.  If she does not include the attchemnet, all is fine.

0
 
LVL 97

Accepted Solution

by:
war1 earned 1600 total points
ID: 16908871
I still think that the problem is due to the antivirus.  Temporarily disable the antivirus program, not just email checking.  Now test.
0
 
LVL 97

Expert Comment

by:war1
ID: 16930098
Stardotstar, any update?
0
 

Author Comment

by:Stardotstar
ID: 16930155
Sorry no and I knew you would ask.  The person took off to Dallas this weekend so I was unable to get the pc.  Will advise ASAP though.
0
 

Author Comment

by:Stardotstar
ID: 16930159
BTW I know you are right, because I remember this from sometime back   Just dont know what they are doing on their end with thei instructions i am sending!
0
 

Author Comment

by:Stardotstar
ID: 16936493
Turns out she called Sony and they had her rebuild her email accounts.  I know that tuning off NAV would have done the same thing.

Thanks.

0
 
LVL 97

Expert Comment

by:war1
ID: 16936545
Stardotstar, glad the problem is fixed. Thanks for the points.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 trialware OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their Exchange server is no longer available or other critical issues with Exchange server or impo…
Today as you open your Outlook, you witness an error message: “Outlook is using an old copy of your Outlook Data File…”. Probably, Outlook is accessing an old OST file.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
Suggested Courses

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question